6516 - Lab IT Support Specialist / IS Engineer

Description

Verista’s 500 experts team up with the world’s most recognizable brands in the life science industry to solve their business needs. The nature of our business is to empower growth and innovation within the scientific community and to help researchers, organizations, and companies solve some of the world’s most pressing healthcare challenges. Verista provides innovative solutions and services that empower informed decision-making and are the result of our significant investment in our people and our capabilities.

Our ability to grow is driven by world-class people who thrive in a team environment and share our mission to enable life sciences clients to improve lives. Our talented and dedicated professionals are committed to making an impact every day.

Company Culture Guidelines & Values:

We empower and support our colleagues

We commit to client success at every turn

We have the courage to do the right thing

We encourage an inclusive environment where our colleagues feel respected, engaged, and challenged.

We constantly acquire new skills and learn from our experiences to enhance our collective expertise

Validation Engineer Responsibilities:

Support day-to-day operation of laboratory and quality systems, instrument workstations, and associated technologies, including configuration, troubleshooting, and maintenance of laboratory computers, software, peripherals, and connectivity

Coordinate software installations, upgrades, patches, and controlled configuration changes, partnering with laboratory users and support teams to resolve incidents and minimize operational disruption

Maintain accurate technical documentation and contribute to hardware and software lifecycle planning

Support deployment of new laboratory instruments, applications, and computerized systems, including workstation builds, system configuration, and domain or network migrations

Coordinate vendor installation, upgrade, and implementation activities, contributing to implementation planning, test preparation, cutover, deployment, and hypercare support, and document technical dependencies, issues, and risks for escalation

Support computer system validation and computer software assurance activities throughout the system lifecycle, contributing technical input to impact assessments, risk assessments, change controls, validation plans, and test scripts

Execute or support qualification and testing activities, collecting complete, attributable technical evidence, and support deviation investigation, discrepancy resolution, periodic review, and audit or inspection readiness within applicable GxP, data integrity, and security requirements

Coordinate with infrastructure and cybersecurity teams on endpoint management, access, network, server, backup, and recovery dependencies, supporting vulnerability remediation, patching, and approved security controls for regulated systems

Assist with backup, restoration, disaster recovery, and business continuity planning and testing, and escalate infrastructure or cybersecurity risks affecting system availability, compliance, or validated state

Support assigned technical activities across projects, tracking actions and deliverables and providing status updates, while participating in cross-functional working sessions and identifying process improvement opportunities

Job Requirements:

Bachelor's Degree in Information Technology, Engineering, Life Sciences, or a related field

3+ years of experience supporting laboratory, manufacturing, quality, or other regulated computerized systems

Experience working in a GxP-regulated pharmaceutical, biotechnology, medical device, or comparable environment

Hands-on experience with LIMS, Veeva, chromatography data systems, instrument software, or other laboratory informatics platforms

Working knowledge of computer system validation, qualification, change control, and controlled documentation practices

Strong technical troubleshooting, root-cause analysis, and written communication skills, with the ability to work independently and manage competing priorities

Knowledge of GAMP 5, 21 CFR Part 11, data integrity principles, and risk-based validation or CSA methods

Experience with Windows administration, Active Directory, endpoint management, server dependencies, networking, and backup or recovery solutions (Preferred)

Experience supporting system migrations, hardware refreshes, vendor-led implementations, or cybersecurity remediation in regulated environments (Preferred)

Experience authoring or reviewing validation and technical lifecycle documentation (Preferred)

For US geography, the salary range for this position is shown below. The actual salary is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs, market demand, and competitive market practice. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This salary range is subject to change and may be modified in the future.

*Verista is an equal opportunity employer.

National (US) Range

$73,920 — $104,439 USD

Benefits

Why Choose Verista?

High growth potential and fast-paced organization with a people-focused culture

Competitive pay plus performance-based incentive programs

Company-paid Life, Short-Term, and Long-Term Disability Insurance.

Medical, Dental & Vision insurances

FSA, DCARE, Commuter Benefits

Supplemental Life, Hospital, Critical Illness and Legal Insurance

Health Savings Account

401(k) Retirement Plan (Employer Matching benefit)

Paid Time Off (Rollover Option) and Holidays

As Needed Sick Time

Tuition Reimbursement

Team Social Activities (We have fun!)

Employee Recognition

Employee Referral Program

Paid Parental Leave and Bereavement

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For more information about our company, please visit us at Verista.com