Account Coordinator

Epicosity is looking for an Account Coordinator to join our Client Services team. This role is at the heart of how our agency runs — you'll move fluidly between client-facing work, like taking detailed notes in key meetings, and behind-the-scenes work, like setting up projects in our trafficking tool and making sure deliverables land on time and on budget.

If you're the kind of person who thrives on keeping things organized, loves checking things off a list, and genuinely enjoys being the person who makes sure nothing falls through the cracks — we want to talk to you.

What You'll Do

Project Management & Trafficking

Track the projects in our system for your assigned clients and stay on top of where each one stands

Keep a clear pulse on work volume to help manage the flow of projects

Set up tasks in the agency's system when a campaign is approved to proceed, and monitor progress along the way

Coordinate with staff overseeing production to keep efforts moving smoothly

Work with vendors as needed — reviewing quotes and verifying production specs

Independently manage small projects as assigned

Attend agency production meetings to help provide insight and guidance on deadlines

Asset Delivery & Quality Control

Make sure internally created assets are delivered in the right specs, to the right person, at the right time

Proof deliverables before they go to the Account Executive for review

Client & Team Communication

Attend key client meetings and take detailed notes to capture decisions and next steps

Help draft and manage client correspondence

Keep information flowing across the internal team

Collect and manage client revision requests

Help schedule meetings and manage team calendars

Account Support & Coverage

Step in to cover Account Executive responsibilities when they're out of the office

What We're Looking For

1-2 years of agency experience preferred

Working knowledge of Workamajig

Working knowledge of HubSpot CRM and Marketing Tools

Proficiency with Microsoft Word, Excel, and Outlook

Strong attention to detail and organizational skills

A clear, proactive communicator — someone who asks questions, clarifies when needed, and follows up consistently

Accountable and trustworthy — someone who takes ownership of issues and brings solutions, not excuses

Authentic relationship-builder who keeps a positive, can-do attitude under pressure