Account Director I

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Director I based in Canada.

This role is focused on growing and retaining a portfolio of commercial accounts through strategic expansion and disciplined renewal management. You will own expansion revenue targets, renewal performance and account growth while identifying opportunities to increase multi-product adoption and customer value. The position involves navigating complex, multi-stakeholder buying groups and managing meaningful commercial negotiations. You will build structured account plans, maintain accurate forecasts and proactively address risks that could affect retention. Working cross-functionally with customer experience, product and solutions teams, you will align account strategies with broader customer and business objectives. This is an opportunity for an experienced commercial account leader to make a measurable impact in a fast-paced, collaborative environment.