Account Manager

We’re building the future of how the world communicates.

Netcracker, part of NEC Corporation, combines deep telecom industry expertise with cutting-edge cloud-native and AI-powered innovations to enable communications service providers and enterprises to transform their businesses, unlock innovation, and create meaningful digital experiences for millions of people around the world. With more than 30 years of experience serving over 250 customers in more than 70 locations worldwide, we are the global market leader in telecom software and services.

Join us and be part of a team that is not just keeping up with the digital future but is leading the way.

Job Summary

We are seeking a results-driven Account Manager to manage and grow a portfolio of key clients within our market. The ideal candidate will build strong relationships, identify new business opportunities, and drive revenue growth. Experience selling into the telecommunications (telco) sector is highly desirable.

Responsibilities

Manage and grow strategic telecom accounts, ensuring long-term client retention and satisfaction

Drive end-to-end sales of our solutions including lead generation, qualification, proposal development, and deal closure

Develop deep understanding of client business needs, telecom operations, and digital transformation priorities

Identify upsell and cross-sell opportunities within existing accounts

Build and maintain relationships with stakeholders and decision-makers

Collaborate with pre-sales, solution architects, and delivery teams to create compelling proposals

Lead RFP/RFI responses and commercial negotiations

Track market trends, competitor activities, and emerging technologies in the telecom domain

Ensure accurate sales forecasting and pipeline management

Achieve and exceed revenue and margin targets

Skills and experience

5+ years of experience in enterprise sales, with a strong focus on telecom clients

Experience managing large, complex deals and long sales cycles

Excellent stakeholder management and communication skills

Strong negotiation and presentation abilities

Ability to work collaboratively across cross-functional teams

Understanding of telecom industry trends such as 5G, digital transformation, and cloud adoption would be a plus

Ability to travel

Education

Bachelor’s degree in Engineering, IT, Telecommunications, or related field

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