Account Manager, Channel Success

About Our Company:

At Patch My PC, we exist to improve lives. What started as a free tool to keep apps updated has grown into a trusted enterprise solution that helps IT and Security teams automate, manage, deploy, and report on third-party updates in Microsoft ConfigMgr, Intune, and WSUS. Our fully remote crew of 150 GIF-loving humans supports over 10,000 customers and more than 32 million devices. We make patching easier, boost security, and give IT teams their time back.

Our core values guide how we work, how we treat each other, and how we grow. They keep us focused on what matters most. We're here to improve the lives of our customers, our team members, and our communities.

About the Role:

We are looking for an Account Manager to help grow and support our channel partner ecosystem. This is a fully remote role, reporting to a UK-based leader.

In this role, you will manage a high-volume portfolio of small and mid-sized channel partners, VARs, and MSPs, serving as their primary day-to-day contact for new business opportunities, renewals, onboarding, and operational support. You’ll also partner with Strategic Partners to support their end customers, helping progress opportunities and deliver successful customer outcomes.

This role requires an understanding of the three-way relationship between Patch My PC, the channel partner, and the end-user customer. Success depends on balancing the needs of all three while delivering a seamless partner and customer experience.