Account Manager - IT Services

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Account Manager - IT Services based in Canada.

• This role offers the opportunity to manage and grow an established portfolio of IT services clients through proactive relationship management and consultative sales.
• You will own the member lifecycle, ensuring clients receive high-quality support while identifying opportunities to strengthen retention and expand accounts.
• The position combines account management, client communication, operational coordination, and cross-selling within an IT research and advisory environment.
• You will work closely with clients and internal teams to understand needs, communicate value, and connect stakeholders with the right expertise.
• Strong organization and time management will be essential as you balance scheduled interactions, inbound requests, account activities, and growth initiatives.
• You will also maintain accurate CRM information and use account data to support effective planning and decision-making.
• This is a remote, full-time opportunity for an experienced account manager who enjoys building trusted client relationships and taking ownership of commercial results.