Account Manager RAC

Account Manager - Auckland Based, RAC

Do you enjoy coaching apprentices , helping them build real-world skills and confidence on the tools?

Would you like to use your HVAC&R industry experience to help shape the next generation of tradespeople?

Are you passionate about building strong relationships with employers and supporting workforce development?

If this sounds like you, we’d love to hear from you!

ATNZ

ATNZ is New Zealand’s largest employer of apprentices in the engineering trades, spanning across fabrication, mechanical engineering, refrigeration and air conditioning. With ATNZ support, our apprentices work in some of New Zealand’s leading engineering organisations and gain valuable skills and experience that see them become highly sought-after tradespeople. We are a team of passionate people working to provide high quality pathways for motivated people who want to learn and earn their way to a trade. We make a real difference in people’s lives, while also building the capability of New Zealand’s workforce in the engineering sector.

The Role:

ATNZ is looking for a motivated and enthusiastic Account Manager to provide tailored training, assessment, mentoring and support to Refrigeration & Air Conditioning (RAC) apprentices throughout their apprenticeship journey. You will work closely with apprentices and host companies to support learner success, build strong industry relationships, and identify opportunities for apprenticeship growth and workforce development

When you’re not out visiting host companies and apprentices, this is a work‑from‑home role.

Use your industry experience and expertise to support learner success through mentoring, assessment, feedback, and other educational activities, including potential practical training and assessment responsibilities as required.

This role is Auckland based. Experience and a background in Refrigeration & HVAC is essential.

Qualifications and relevant experience:

Interest or experience working with young people

A Level 4 (or higher) trade qualification in Refrigeration & Air Conditioning (HVAC&R/RAC)

Minimum four years' experience working in the HVAC&R industry

Experience with or ability to obtain fit testing certification

People management experience within an operational environment

Understanding of NZ Employment legislation and Health and Safety legislation

Advanced trade certification would be an advantage

Sales Training and/or qualification/experience would be an advantage

Workplace Assessor 4098 certification would be an advantage

Adult education certificate or training delivery qualification and/or experience would be useful

Understanding of Education or Training industry would be beneficial

Skills and attributes:

Excellent planning and organisational skills with the ability to manage your own territory effectively and efficiently to meet the needs of the customer

Excellent communicator with strong presentation and facilitation skills, capable of engaging learners and creating a positive learning experience.

Passion for developing, training and supporting apprentices

Ability to build and maintain strong relationships with apprentices, host companies and industry stakeholders

Excellent verbal and written communication skills

High level of computer literacy, proficient in Microsoft office suite

Ability to manage time effectively

Why work for ATNZ?

This is an opportunity to join an organisation with heart. We are a dedicated bunch who take pride in developing New Zealand’s next generation of engineering talent, as well as contributing to New Zealand’s engineering capability. We offer a great working environment with a family feel. On top of that, we provide:

A company vehicle with private use

Company phone

Fully subsidised life insurance

Competitive remuneration

Paid day off on your birthday

Paid charitable work day

And a midday finish on the Friday before a long weekend!

You must be a permanent resident or New Zealand citizen to apply for this role.

To find out more about us, visit www.atnz.org.nz

Apply now!

Apply with your CV and a cover letter telling us why you'd be a great fit.