Accounts Receivable Officer

• Hours of Work: Term Full-Time (35-40 hours per week) 18-month term
• Location: Whitehorse, Yukon

Wage: $27.00/hour

At Air North we believe that connecting people is more than just a business—it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment.

Why join us?

Phenomenal local and international flight benefits for you and your family!

Extra travel benefits such as hotels and cruises

Employer paid health & dental benefits

Group RRSP investment options

Cargo shipping benefits

Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

Role Summary:

This position is responsible for producing and distributing invoices to Air North’s account/agreement customers for applicable departmental transactions. The position involves operational, processing, and accounting duties in a detail-oriented, time-sensitive environment.

Key Duties and Responsibilities:

Create accurate, timely Air North invoices and distribute invoices and supporting documentation to customers. Invoices originate from cargo, ticketing, and ground handling activities

Liaise with internal departments to obtain billing information as required and follow up on delinquent account balances

Reconcile the accounts receivable subledger to the general ledger

Perform daily revenue processing and verification

Process write-offs, adjustments, and other journal entries as approved

Review overdue accounts and suspend accounts as required in accordance with company policy

Contact delinquent customers and perform collections activities via email, phone, and follow-up as necessary

Respond to customer inquiries, including credit card charges, invoice copies, and billing questions

Must haves:

Minimum Grade 12 diploma or equivalent

Minimum 2 years’ accounting experience, specific to accounts receivable

Diploma in accounting field or equivalent experience

A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities

Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support

Must be a legally entitled to work in Canada

Ready to join us?

Submit your resume and cover letter explaining why you are an ideal fit for the role

If selected, we'll reach out within 15 days for a brief introductory call

Successful candidates will then proceed to an interview with our Recruiter and Hiring Manager

We aim to make final decisions within 14 days of the initial call

At Air North, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We believe diverse perspectives drive innovation and service excellence, and we strive to build a team that reflects the communities we serve.

We welcome applications from individuals of all backgrounds and abilities. If you need reasonable accommodations during the recruitment process, please let us know, and we’ll ensure your needs are met so you can bring your best self forward.

Thank you for considering a career with Air North. We look forward to receiving your application and possibly welcoming you aboard!