Admin Assistant II

Job Description

Job Duties

Front Desk Operations & Student Support

• •Serve as the primary front-desk representative for the Registrar’s Office, greeting and assisting students, faculty, staff, and visitors.
• •Respond to in-person, phone, and email inquiries, providing accurate information regarding Registrar policies and processes.
• •Process walk-in requests, troubleshoot basic issues, and direct individuals to appropriate staff members when additional assistance is needed.
• •Maintain a professional, welcoming, and customer-focused front-desk environment.

Form & Transcript Processing

• •Process all Registrar’s Office forms accurately, efficiently, and in compliance with office procedures.
• •Manage transcript requests and support transcript-related services, including processing, troubleshooting, and delivery coordination.
• •Perform enrollment verifications and assist with verification-related documentation.
• •Support updates to student records as directed by higher-level staff.

Document Management

• •Complete scanning of Registrar documents and verify accurate indexing within document management systems.
• •Maintain organized physical and digital filing systems to support easy retrieval and record accuracy.
• •Assist with routine student record maintenance and office filing needs.

General Office & Project Support

• •Assist with Registrar’s Office projects, cleanup activities, audits, and process improvements as assigned.
• •Provide general administrative support including copying, form handling, task follow-up, data entry, etc.
• •Participate in cross-training to ensure operational continuity across office functions.
• •Perform additional duties to support efficient and accurate Registrar’s Office operations.

Conditions of Employment

• •Pre-employment Criminal Background Check (required for new hires)
• •In-person
• •Other: This position may occasionally require evening or weekend work to support departmental or university events.

Additional Job Description

This position is on-site for the Pueblo campus and is a 20-hour a week (.50 FTE) benefits-eligible position.

Minimum Qualifications are established by the State of Colorado. To see the full class series and minimum qualifications for the Administrative Assistant Series, click here .

Experience Only:

Two (2) years of relevant experience in an occupation related to the work assigned to this position

OR

Education and Experience:

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to two (2) years

This job announcement is open to current state of Colorado residents only . Employment-Based Immigration Sponsorship is not available for this position.

Salary

$20,124 to $27,900

Due to budget constraints, we have a constricted wage range for this position. We are only able to accept applications from persons with 25 years of service or less in the Administrative Assistant series. Individuals with related experience outside of the series are also encouraged to apply.

Applicants must attach the following documents, in order to be considered for this position:

• •a letter of intent (cover letter) describing the means in which you meet the qualifications for this position
• •unofficial or official transcripts showing education conferred if using education or formalized apprenticeship in lieu of experience

Applications received by 8:00 AM (MST) on October 9th, 2026, will receive full consideration. Screening of applications will begin only after this deadline is met, and will continue until the position is filled.

Application Instructions and Information

Clearly document job duties you have performed that relate to minimum qualifications, preferred qualifications, and essential job duties in the Work Experience section on the application. Human Resources must be able to evaluate your experience based on this information.

Clearly outline dates of employment and hours worked per week for each employment experience listed in the Work Experience section of the Application so that Human Resources can calculate full-time work experience. Please note: Part-time experience will be calculated to determine the full-time equivalent.

The Work Experienc e is the only document that will be utilized to determine if minimum qualifications, as outlined in the job posting, have been met. The Application is considered to be the legal document on file; resumes will not be reviewed for minimum qualification requirements.

Applicants may redact information from this initial application that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

Incomplete Applications

If an Application is considered “Incomplete”, the Application will be removed from consideration for the position.

An Application is incomplete if no current/ previous employment is included in the Work Experience section of the Application.

An Application is incomplete if “see resume” (or something similar) is noted, or previous employment does not contain job duties for every position in the Work Experience section of the Application.

Positions requiring a degree or if using education as a substitution for work experience (e.g.: Associate or Bachelor’s) transcripts are required in order to verify receipt of the required degree or coursework. If official or unofficial transcripts are not supplied at the time of application, the Application is incomplete.

Resumes

When a resume is listed as a required document, it may be used in the comparative analysis/ evaluation process to determine the candidates that most closely meet the qualifications of the position. This process occurs after an application has passed the minimum qualifications screening.

Resumes will not be accepted in place of a completed application; however, some positions may still require a resume as a component for complete application materials.

Notes

Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.

The selection process for State Classified positions may include an exam(s) and interview(s) which require candidates to physically appear (at the CSU campus in Pueblo, CO) at the candidates’ own expense.

Pertinent updates to your Application status can be obtained by logging into your Candidate Home.

For Current or Former Employees of the state of Colorado

Per the requirements of the Step Pay Program implemented on July 1, 2024, any State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification’s pay range based on completed years in their current class series as of June 30. All current and former State employees must ensure that your entire work history within the State Classified System, including at Institutions of Higher Education, is indicated in your application so that your time-in-series can be calculated accurately.

About Colorado State University Pueblo

Work Location: Unless otherwise stated in the job announcement, positions at Colorado State University Pueblo are expected to be performed in person at a University work location. Any remote or hybrid work arrangements will be explicitly identified in the position announcement.

Colorado State University Pueblo is a comprehensive state university with an enrollment of 4,000 students. CSU Pueblo provides relevant professional coursework and superior instruction with a small student-to-faculty ratio for an ever-changing global economy. Students can choose from 38 undergraduate programs with 70 fields of study in the College of Science, Technology, Engineering and Mathematics; the Hasan School of Business, the College of Humanities, Arts and Social Sciences; and the College of Heal