Administrative Assistant (Medical Office Coordinator)

Optimal C are is where your dedication meets a rewarding career.

Top Work Places for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We’re committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day.

As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day.

We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life.

We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.

About the Role

The Administrative Assistant provides essential administrative and operational support across Home Health, Hospice, and Physician Services. This position serves as a key resource for clinicians and office staff, coordinating communications, medical records, orders, DME, supplies, referrals, documentation, and day-to-day office operations. The ideal candidate is highly organized, responsive, detail-oriented, and comfortable managing multiple priorities in a fast-paced healthcare environment.

You'll manage communications and documentation, research and resolve outstanding items, coordinate with internal departments and external partners, maintain accurate records, and ensure follow-up is completed in a timely manner. By staying proactive, communicating clearly, and maintaining strong attention to detail, you'll help improve recovery outcomes while supporting efficient operations across the organization.

Location

Office Location: 24255 W 13 Mile Rd. Suite 210, Bingham Farms MI, 48025

Hours

Monday to Friday, 8 a.m. to 5 p.m.

Required Qualifications

High School Diploma or GED equivalent

Minimum 1 year of experience in an administrative/clerical setting

Reliable transportation, valid driver’s license, and valid automobile insurance coverage

Preferred Qualifications

Associate Degree preferred

Essential Skills and Competencies

Interpersonal skills and ability to communicate effectively with staff

Demonstrate problem-solving skills, organizational skills and attention to detail

Must have strong verbal and written communication skills

Ability to operate computer equipment, Excel, Outlook, Word, Fax, and photocopy machines

Pay Range

$17 — $23 USD

How We Care for You

Minimum of 3 Weeks Paid Time Off (PTO)

Medical, Dental, and Vision Insurance

HSA and FSA options including Dependent Care

Company paid Short Term Disability

Company paid Life Insurance

401(k) with Employer Match

Mileage Reimbursement

Company Vehicle Program for field roles

Pet Insurance

ID and Fraud Protection

And more...

Background Screening

Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation.

Equal Opportunity Employer

We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.