Air Export Coordinator

What You Can Expect :

• •Coordinate air export shipments from booking through departure, ensuring accurate and timely execution.
• •Maintain clear and proactive communication with clients, overseas agents, airlines, and vendors.
• •Prepare and transmit pre-alerts, shipping documentation, and shipment status updates.
• •Issue and review air waybills, export documentation, and billing documents with accuracy.
• •Monitor shipment progress and provide real-time updates to stakeholders.
• •Arrange cargo pickups and coordinate with trucking partners to meet departure schedules.
• •Negotiate competitive air freight rates with carriers while maintaining service standards.
• •Prepare and send client reports, maintaining accurate shipment records and status tracking.
• •Issue invoices, approve payments, reconcile costs, and manage pending charges in accordance with financial procedures.
• •Handle claims and exceptions in line with company policies and customer expectations.
• •Dispatch and follow up on Proof of Delivery (POD) documentation.
• •Close files promptly and ensure all operational and financial documentation is complete.
• •Resolve operational challenges efficiently and escalate when necessary.
• •Support additional operational tasks and special assignments as required.

What You Bring:

• •Degree in Supply Chain Management, Logistics, Business, or equivalent industry experience.
• •Minimum 3 years of hands-on experience in air export freight forwarding.
• •Working knowledge of Dangerous Goods (DG) regulations and applicable air freight compliance requirements.
• •Strong understanding of export documentation, carrier procedures, and international shipping regulations.
• •Experience coordinating with airlines, overseas agents, and third-party service providers.
• •High attention to detail with strong analytical and problem-solving capabilities.
• •Ability to interpret and execute complex shipping instructions accurately.
• •Customer-focused with clear, professional communication skills.
• •Strong organizational skills with the ability to manage multiple shipments and deadlines simultaneously.
• •Financial awareness, including basic cost control, billing accuracy, and margin considerations.
• •Professional integrity, reliability, and the ability to perform effectively in a fast-paced environment.