Analyst, P&C Services – Epic Support

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Analyst, P&C Services – Epic Support based in India.

• This role provides functional and technical support for Applied Epic, helping ensure reliable workflows and smooth day-to-day operations.
• You will investigate and resolve issues across enterprise systems while supporting both technical and non-technical users.
• The position requires strong troubleshooting skills, careful documentation, and the ability to manage a high volume of support requests.
• You will work with ticket management tools to track incidents, prioritize workloads, and ensure issues are handled efficiently.
• Your understanding of Epic workflows, activities, templates, security, and access structures will be essential to resolving complex requests.
• Clear communication and attention to detail will help translate technical issues into practical solutions for stakeholders.
• This is an opportunity to contribute to dependable enterprise system operations in a support-focused environment.