Application Support Engineer - Python (Programming Language)

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands continuous engagement with multiple teams to maintain system stability and support business continuity through timely and effective problem resolution. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to ensure seamless integration and support of software applications.- Document and communicate findings and resolutions clearly to stakeholders and team members.- Assist in the development and implementation of process improvements to enhance system reliability.- Support junior team members by sharing knowledge and providing guidance when necessary. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language).- Strong problem-solving abilities with experience in debugging and troubleshooting software issues.- Familiarity with software lifecycle and support processes to manage application incidents effectively.- Ability to analyze system logs and performance metrics to identify root causes of issues.- Experience working with monitoring tools and alerting systems to maintain application health.- Good communication skills to interact with technical and non-technical stakeholders. Additional Information: - The candidate should have minimum 3 years of experience in Python (Programming Language).- This position is based at our MDC5C - SEZ location.- A 15 years full time education is required.