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Ventura Orthopaedic Medical Group

Appointment Scheduler

Oxnard, CA

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
26 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

Join our dynamic team and be the first point of contact that shapes our clients' experiences! We’re seeking a detail-oriented appointment scheduler to enhance our service experience.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Schedule patient appointments
  • Cancel and reschedule appoints as necessary
  • Consult patients regarding participating status of various insurance contracts
  • Take messages for physicians and medical assistants
  • Checks HMO encounters for authorizations
  • Schedules/confirms interpreters
  • Insurance verification (E & B)
  • Help front office staff with overflow work
  • Cover front office staff (sick/vacation)
  • Respond to all enquiries through text messaging software
  • Process payments in eCW for copays, balances, or past due debt
  • Other duties as assigned

Requirements

Skills and Attributes

Outstanding communication skills

Good organizational skills

Excellent sense of customer/patient service

Good problem-solving skills

Education and/or Experience

High school diploma or general education degree (GED); and twelve to eighteen months related experience and/or training in call center/customer service; or equivalent combination of education and experience

Original posting on Ventura Orthopaedic Medical Group's site ↗

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