Assistant Branch Manager

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

Location :Stadium Road Inverness IV1 1FF

This is a full-time role working Monday-Friday 7:30-1700, and every other Saturday from 08:00-12:00.

What You'll Be Doing

Supporting the Branch Manager in the day-to-day running of the branch, stepping in to lead the team whenever required.

Building strong relationships with customers, understanding their needs and providing expert advice to deliver outstanding service.

Driving sales by developing new business, growing existing accounts and re-engaging lapsed customers.

Coaching, motivating and developing colleagues to create a high-performing, customer-focused team.

Using local market knowledge to identify opportunities and support branch sales and profitability.

Ensuring the branch operates safely, efficiently and in line with company policies and procedures.

Managing stock, coordinating customer deliveries and helping maintain excellent product availability.

Monitoring branch performance against key targets, including sales, margin, customer satisfaction and operational compliance.

Championing Health & Safety and creating a positive culture where colleagues and customers come first.

What We're Looking For

Previous experience in a sales or supervisory role, ideally within the building materials, merchanting or trade sector.

A passion for delivering outstanding customer service and building long-term customer relationships.

Experience leading, coaching or supporting a team to achieve shared goals.

Strong commercial awareness with the ability to identify opportunities to grow sales and improve branch performance.

Confident communication skills and the ability to influence, motivate and manage challenging situations.

Organised with good IT skills and the ability to prioritise a busy workload.

A proactive, hands-on approach with a willingness to learn and continuously improve.

A commitment to maintaining high standards of Health & Safety and operational compliance.

A full UK driving licence is essential. Forklift licence, people management experience and knowledge of building materials are advantageous.

What’s in it for you:

Competitive Basic Salary

Performance Related Bonus

34 days holiday per year

Retirement Savings Plan (Pension) – with Legal & General

Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.

Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway

Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)

Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover

Refer a Friend scheme

Wellbeing Centre via Work Perks

Why STARK?

At Jewson we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

What's next…

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.