Assistant Head Housekeeper - Soho House Istanbul

We are looking for an " Assistant Head Housekeeper" to join our team.

Responsibilities;

Assist the Head Housekeeper in managing the daily operations of the Housekeeping department.

Supervise and support the Housekeeping team to ensure high standards of cleanliness, presentation and guest satisfaction.

Coordinate daily room assignments, cleaning schedules and operational priorities.

Conduct regular inspections of guest rooms, public areas and back-of-house areas to ensure company standards are maintained.

Ensure room status information is communicated accurately and efficiently to the Front Office team.

Monitor housekeeping supplies, guest amenities, cleaning materials and uniforms, and support stock control and ordering processes.

Coordinate with the Engineering team regarding maintenance issues and follow up on required repairs.

Support the preparation of staff schedules and ensure appropriate staffing levels according to operational needs.

Ensure compliance with Housekeeping policies, Standard Operating Procedures (SOPs), hygiene and health and safety standards.

Assist with the training, development and performance follow-up of Housekeeping team members.

Handle guest requests and feedback professionally and support the resolution of Housekeeping-related issues.

Support the Head Housekeeper in controlling departmental expenses and maintaining efficient use of resources.

Take responsibility for Housekeeping operations in the absence of the Head Housekeeper when required.

Qualifications;

Minimum 2 years of experience in the same or a similar Assistant Head Housekeeper position is required.

Good command of written and spoken English is required.

Strong leadership and team coordination skills.

Excellent organisational and time-management skills.

Strong attention to detail and commitment to high cleanliness and service standards.

Good communication and interpersonal skills.

Ability to prioritise tasks and work effectively in a fast-paced hospitality environment.

Knowledge of housekeeping operations, cleaning standards and inventory control.

Guest-oriented, proactive and solution-focused.

Ability to work collaboratively with other departments.

Good knowledge of MS Office applications.