Assistant Manager - Oche Oslo

ABOUT OCHE

Welcome to OCHE Holding where hospitality, technology and social entertainment come together. We create unique experiences that bring people together through games, food, drinks and social energy.

OCHE is an international concept specialising in high-tech darts and shuffleboard, with venues in Oslo, Gothenburg, Amsterdam, London, Singapore, Melbourne and Brisbane.

OCHE Oslo is our flagship venue and the heart of our brand. We are now looking for an energetic, hands-on Assistant Manager to help us deliver outstanding guest experiences and strengthen our position as one of Oslo’s leading destinations for social gaming, events, food and drinks.

THE ROLE

As Assistant Manager, you will be a key member of the venue’s management team, working closely with the General Manager to ensure smooth operations, strong results and consistently high standards.

This is a fully hands-on role. You will work actively alongside the team during service welcoming and serving guests, supporting the bar, floor and gaming areas, and stepping in wherever needed. Much of your working time will be spent leading shifts and participating directly in service, particularly during evenings, weekends and peak trading periods.

You will lead by example, support and motivate the team, resolve operational challenges and help create a positive environment for both guests and employees. You will also act as the General Manager’s deputy when required.

Your responsibilities will include:

Leading shifts and working alongside the team during service

Welcoming and serving guests and supporting all operational areas as required

Ensuring efficient operations and consistently high service standards

Motivating, supporting and developing employees

Handling guest feedback and resolving issues promptly

Supporting staffing, training, onboarding and scheduling

Monitoring quality, costs and operational procedures

Ensuring compliance with health and safety, food safety and alcohol licensing requirements

Contributing to sales, profitability and guest-satisfaction targets

Supporting the General Manager with planning, reporting and venue development

WHO WE ARE LOOKING FOR

We are looking for a confident and engaged leader who enjoys being part of the action. You are comfortable leading a busy shift while rolling up your sleeves and working directly alongside the team.

You take ownership, remain calm under pressure and set a positive example. You are organised, solutions-focused and passionate about creating excellent experiences for guests and employees.

Ideally, you will:

Have leadership experience from a restaurant, bar, hotel, events business or another high-volume hospitality environment

Have strong practical experience in guest service

Enjoy leading shifts and working directly alongside the team

Understand sales, staffing and cost control

Be a clear, inclusive and motivating leader

Maintain high standards of service, quality and presentation

Be flexible and available to work evenings, weekends and public holidays

Communicate confidently in English and preferably in a Scandinavian language

The most important thing is that you bring the right leadership qualities, energy and willingness to learn and develop with us.

WHAT WE OFFER

A key role at our flagship venue

Practical leadership and venue-management experience

Good development and international career opportunities

A strong, engaged and international team

A varied working environment with a fast pace and plenty of energy

Competitive terms and conditions

Discounts and benefits at our venues globally

An inclusive culture where we succeed as one team

APPLY NOW

We review applications on an ongoing basis, so if this sounds like the right opportunity for you, we would love to hear from you.

Join us and help create unforgettable experiences at OCHE Oslo!.