Assistant Manager Operations

Job Summary:

The Assistant Manager – Operations supports the Operations in running and continuously improving the organization’s administration, facilities, HSE function, contracts and support-service across multiple sites. The role combines hands-on operational execution with a strong reporting and data-discipline mandate, ensuring that day-to-day operations remain transparent and auditable. The ideal candidate is a well-rounded operations professional who can manage fleet, facilities and administrative services while championing structured reporting, process discipline, and a proactive safety culture.

Job Responsibilities:

Support the Operations department in planning, coordinating, and executing day-to-day operations across administration, facilities, fleet and support services at all sites.

Own the accuracy, timeliness, and integrity of the operational data feeding the organization’s central operations reporting (executive reports), ensuring every function’s records are complete and reconciled.

Prepare and present periodic operational reports, KPIs, and trend analyses to management, translating raw operational data into clear, actionable insight.

Coordinate fleet, facility maintenance, inventory, recurring expenses, and vendor/contract activities, maintaining full records and audit trails.

Support Health, Safety & Environment (HSE) function in line with the approved HSE policy and applicable regulations.

Support the development and roll-out of operational SOPs, workflows, and the authority/approval matrix, anchoring them to what operational reporting makes visible.

Identify opportunities for process improvement and automation across operational and HSE functions, and support their delivery.

Ensure contract approvals, and administrative processes comply with policy, governance, and internal-audit requirements.

Coordinate across departments, sites, and vendors to ensure smooth, cost-effective, and compliant operations.

Monitor operational performance against targets, flag exceptions and risks early, and propose practical, operations-first solutions.

Required Skills:

Strong all-round understanding of administrative, facilities, HSE and support-service operations across multiple sites

Strong reporting, data-discipline, and analytical skills, with the ability to turn operational data into clear management insight

Working proficiency with MS Excel for operational reporting

Solid process mapping, SOP development, and process-improvement capabilities

Excellent stakeholder management, coordination, and cross-functional collaboration skills

Strong planning, organizing, and delivery-tracking abilities across concurrent workstreams

High attention to detail, integrity, and ownership of accurate, auditable records

Ability to work independently, prioritize effectively, and drive tasks to closure with minimal supervision

Reporting / Power BI is a preferred skill

Experience:

Minimum: 07 years in operations/administration, with at least 03 years in a supervisory or assistant-manager capacity.

Preferred: 10 years, with a proven track record of managing multi-site operations, and delivering structured operational reporting.

Education/Qualification:

Minimum: Bachelor’s degree

Preferred: Masters degree in Business Administration, Public Administration, Management, or related field

Added advantage: HSE certification (e.g. NEBOSH / IOSH) and familiarity with BI/reporting tools.

Location - Islamabad