Assistant Manager- Volunteering

Key Responsibilities

1. Volunteer Strategy, Recruitment & Onboarding

• •Develop and implement the organization’s volunteer engagement strategy aligned with program and organizational goals.
• •Lead recruitment and onboarding of volunteers across community, youth, institutional, and corporate segments.
• •Build a diverse and inclusive volunteer pool with relevant skills, experience, and geographic representation.
• •Design structured onboarding, orientation, and induction processes to ensure volunteers are effectively integrated into programmes.
• •Create and maintain volunteer databases, engagement trackers, and deployment plans.
• •Support the development of partnership proposals, engagement plans, reports, and presentations.

2. Corporate & Professional Volunteer Engagement

• •Build and manage engagement opportunities for corporate employees and skilled/professional volunteers.
• •Collaborate with CSR teams, companies, and professional networks to create meaningful volunteering avenues aligned with organizational priorities.
• •Design short-term and long-term volunteering models, including mentoring, training support, employee engagement drives, project-based volunteering, and pro-bono support.
• •Ensure a positive volunteer experience through effective coordination, communication, and relationship management.

3. Retention, Recognition & Stewardship

• •Develop volunteer retention and stewardship strategies to build a stable and committed volunteer community.
• •Lead volunteer appreciation and recognition initiatives, including certifications, awards, milestone acknowledgements, and engagement events.
• •Monitor volunteer feedback and satisfaction to continuously improve the volunteer experience.
• •Address volunteer concerns, resolve operational challenges, and ensure sustained engagement.

Candidate Specifications

Educational Qualification

Graduate / Post Graduate / MBA with 4+ years of experience in volunteering or social sector.

Years of Experience

The ideal candidate should possess a minimum of 4 to 5 years of recruitment experience, out of which minimum 3 years of experience in the social sector is preferred.

Work Skills

Self-starter, proactive in finding solutions and result oriented.

Strong interpersonal, networking and collaboration skills.

Effective time management skills with prior success at executing projects in a timely manner and achieving results on schedule.

Effective at developing ideas and strategies during strategic planning meetings.

Ability to quickly build relationships and influence others without authority.

Other Skills

Excellent verbal and written communication skills.

Strong computer and technology skills with familiarity in using computer and web-based applications (Microsoft Office Applications, especially Excel, online portals for MIS).

Attributes

Demonstrates concern for accuracy and detail.

Achieves a high level of trust in relationships.

Values different points of view and remains open-minded to change.

Job Specifications

Nature of Job: Fixed Term Employment

Location: KEF HO – Chembur, Mumbai.

Hours of Work: 8 hours per day, 6 days in a week.

Working Conditions

2.75 days leaves per month from the date of joining.

02 Saturdays off every month apart from the Sunday fixed weekly off.

12 Annual holidays (January – December).