Assistant Product Sales Manager-BRANCH BANKING-Enterprise Business Solutions - EBS

• Description
• CMS & POS

• Role
• Assistant Product Sales Manager

• Location
• Across India

• Number of Positions
• 125

• Reporting Relationships
• Product Sales Manager

• Position Grade
• M1/M2

Drive end-to-end sales, onboarding, and portfolio growth for Merchant Acquiring (POS/EDC, Bharat QR, UPI) and Cash Management solutions (Collections, Payments, Escrow-Capital & Non-Capital Market Deals, Digital Integrations) across assigned verticals and mapped branches/relationship teams. The role combines new acquisition , solutioning & integration , and portfolio retention with strong collaboration across internal stakeholders.

Job Profile

Key Responsibilities:

1) Business Development & Lead Generation

Source merchants for POS/EDC/Bharat QR/UPI and identify opportunities for CMS across assigned markets and segments.

Work with mapped branches/RM teams to drive leads, campaigns, and product penetration and ensure smooth handover for implementation.

Generate independent leads via references, market mapping, and networking; target priority industries/sectors with tailored propositions.

Collections: Physical & Electronic Collections, Smart Collect/Virtual Accounts, Payment Gateway, e-NACH, BBPS, Cash, UPI.

Payments: Physical & Electronic Payments, Dividend mandates, vendor/salary payouts, UPI payouts, Corporate Remittance

Merchant Acquiring: POS/EDC/Bharat QR with appropriate MDR/subvention constructs.

2) Onboarding, Activation & Portfolio Management

Coordinate with operations/implementation for seamless go-live ; ensure activation and throughput (TPV/collections).

Build deep client relationships to retain and grow wallets , cross-sell/up-sell adjacent products, and proactively resolve service issues.

3) Enablement, Training & Marketing Support

Train and enable Branch Banking/Relationship teams to sell CMS and Acquiring products effectively.

Conduct system demos for Potential & Existing clients; run visibility campaigns and provide marketing collaterals to drive penetration.

4) Risk, Compliance & Governance

Ensure KYC/AML and documentation standards are met; maintain AOF accuracy and policy adherence.

Explain chargebacks/fraud risks for all product offering and follow audit/compliance

requirements throughout deal lifecycle.

Key Performance Indicators (KPIs)

New acquisitions: POS/QR terminals, CMS mandates

Activation & throughput: TPV, fee realization.

Penetration: Product adoption across mapped branches/segments.

Portfolio health: Retention, cross-sell/up-sell, NPS/CSAT.

Risk & compliance: Zero critical audit findings; KYC accuracy.

Qualifications & Experience

Minimum 1 year experience in sales of POS/Merchant Acquiring with a reputed bank or acquirer

Exposure to Cash Management/GTS/CMS solutions (collections, payments, escrow, integrations) preferred.

Graduate (BBA, BMS, BAF, BCA, B Tech, B.Sc. IT) required; MBA preferred (Engineering + MBA is an advantage)

Proficient in MS Office (Word, Excel, PowerPoint).

Strong written and verbal communication in English and local language of the market.

Skills & Competencies

Strong sales orientation; self-starter with high energy and proactive approach.

Market savvy with solid networking; analytical and practical with troubleshooting aptitude.

Excellent interpersonal, negotiation, presentation, and planning skills.

Detail-oriented, tenacious yet diplomatic; comfortable working under pressure and meeting tight deadlines.

Team player with entrepreneurial/builder mindset; presentable and dynamic.

Sound analytical and logical reasoning capabilities.