Associate Director - HVAC & CCMS systems

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

Leadership, Team Management and Governance

• •Lead, organize and develop the HVAC & CCMS team, with clear accountability for operations support, asset management, engineering, projects and vendor governance.
• •Establish annual objectives, role-based KPIs and work plans aligned with Facilities and business priorities; review performance regularly and implement timely corrective actions.
• •Provide supervision, coaching, technical guidance, performance feedback, recognition, succession planning and structured capability development for team members.
• •Promote a strong safety, ownership and service culture, and ensure work is planned, reviewed and executed with appropriate risk controls and management oversight.
• •Ensure policies, standards, SOPs, records and technical documentation are current, controlled and consistently applied.

Engineering Design Review and Technical Assurance

• •Lead and approve engineering assessments, design briefs, basis-of-design criteria, calculations, equipment selections, control philosophies, sequences of operation, network architecture, drawings and technical specifications for HVAC and CCMS works.
• •Ensure designs meet operational requirements for capacity, reliability, redundancy, energy efficiency, cybersecurity interfaces, maintainability, accessibility, lifecycle value and future expansion.
• •Conduct design coordination, constructability, maintainability and operational-readiness reviews with consultants, contractors, vendors, IT/OT, Security, Fire Safety, Operations and other stakeholders.
• •Challenge technical assumptions and value-engineering proposals without compromising safety, statutory compliance, performance or asset life.
• •Ensure testing, commissioning, system integration, trending, functional performance verification, document handover and defect closure are completed before acceptance.

HVAC and CCMS Operations Support

• •Provide engineering direction and timely support to the Facilities Operations team for plant operation, alarms, system abnormalities, recurring defects, comfort issues, indoor environmental concerns, critical incidents and operational recovery.
• •Ensure operating strategies, setpoints, schedules, alarm priorities, control sequences and escalation protocols support business needs while optimising energy and equipment performance.
• •Lead or oversee root-cause analysis for significant failures and recurring issues; define corrective and preventive measures and verify their sustained effectiveness.

• •Take a hands-on approach to troubleshooting complex HVAC and CCMS faults, working closely with the team and specialist vendors to diagnose issues, restore system performance and verify effective rectification.
• •Maintain asset registers, criticality assessments, lifecycle condition data, obsolescence risk, contingency plans, emergency response procedures, business continuity arrangements and long-term renewal or replacement strategies.
• •Coordinate planned outages, isolations, temporary arrangements and recovery plans to minimise operational disruption.

Work Planning and Execution

• •Plan, prioritise and control preventive, predictive and corrective maintenance, improvement works, A&A works and system upgrades across occupied and business-critical environments.
• •Ensure approved method statements, risk assessments, permits, access arrangements, shutdown plans, testing requirements and reinstatement checks are in place before work starts.
• •Monitor work quality, schedule, safety, coordination and site progress; resolve constraints promptly and escalate material risks or deviations.
• •Maintain a visible, hands-on presence during critical and time-sensitive works, ensuring activities are properly coordinated, constraints are resolved promptly and completion is achieved within the stipulated timeframe.
• •Ensure completed works are inspected, tested, commissioned and documented, including as-built drawings, O&M manuals, training, warranties, spares and handover records.
• •Coordinate execution with Facilities Operations, business units and support functions to protect guests, team members, assets and continuity of operations.

CAPEX and Project Delivery

• •Develop the HVAC & CCMS capital plan based on asset condition, obsolescence, reliability risk, compliance needs, capacity, energy performance, business continuity, maintainability and business requirements.
• •Prepare project justifications, budgets, scopes, technical specifications, procurement inputs, phasing plans, risk registers, operational impact assessments, authority or compliance considerations and implementation strategies.

• •Ensure timely and detailed review of CAPEX proposals and works, including scope, design, technical submissions, cost, schedule, risks, change control, site progress, testing, commissioning and close-out documentation.
• •Lead or govern CAPEX execution from concept and design through tender, award, construction, testing, commissioning, handover, financial close-out and benefits realisation.
• •Monitor project scope, cost, schedule, quality, safety and operational impact; control changes and ensure deviations are formally evaluated and approved.
• •Provide accurate progress, forecast, risk and decision updates to Facilities leadership and relevant stakeholders.

Cost and Financial Management

• •Prepare, manage and forecast sectional OPEX and CAPEX budgets, with clear linkage between expenditure, asset risk, operational performance and business value.
• •Review quotations, tender returns, variation proposals, claims, payment recommendations and lifecycle costs to ensure technical validity, commercial reasonableness and budget compliance.
• •Identify cost optimisation opportunities through demand management, energy efficiency, maintenance strategy, contract structuring, standardisation and lifecycle planning.
• •Maintain financial discipline through timely commitments, accruals, forecasts, cost-to-complete reviews and variance explanations.
• •Ensure expenditure complies with Company policies, approval limits, procurement procedures, financial controls and the appropriate OPEX/CAPEX classification principles.

Outsourced Vendor and Contract Management

• •Define, if not established, and track service scopes, performance standards, staffing requirements, response and rectification times, reporting requirements, technical competencies and contractual KPIs for outsourced HVAC and CCMS services.
• •Govern vendor mobilization, deployment, safety, work quality, preventive maintenance completion, breakdown response, backlog, repeat defects, documentation, spares and statutory obligations.
• •Conduct structured performance reviews using verified data, trend analysis, site audits and stakeholder feedback; require recovery plans where performance is below target.
• •Apply contractual remedies, service credits or escalation processes where appropriate, and provide evidence-based recommendations for renewal, re-tender or scope adjustment.
• •Ensure vendors provide competent personnel, effective supervision, approved tools and test equipment, and complete maintenance and technical records.

KPI and Performance Management

• •Establish a balanced KPI framework for the internal team and vendors covering safety, compliance, system availability, alarm and incident response, preventive maintenance completion, repeat failures, work-order ageing, energy performance, project delivery, cost control, documentation quality and stakeholder service.
• •Define data sources, ownership, targets, measurement rules, reporting frequency and escalation thresholds to ensure KPIs are objective and auditable.
• •Review trends and exceptions, distinguish activity measures from outcome measures, and convert findings into accountable improvement actions.
• •Report material risks