Automotive Internet Sales/Business Development Agent (BDC)

Ron Bouchard’s Auto Stores is hiring high-energy, results-driven Automotive Business Development Representatives (BDC Agent) to join our growing team. This is a great opportunity for individuals with experience in customer service, call centers, internet sales, or appointment setting who are looking to build a career in the automotive sales industry.

We are currently seeking candidates for both opening and closing shifts!

Key Responsibilities

Handle high-volume inbound and outbound leads via phone, email, and text

Respond to internet sales inquiries quickly and professionally

Set and confirm sales appointments and test drives

Follow up with unsold prospects and active leads to drive conversions

Maintain accurate customer records in CRM systems

Deliver an exceptional customer experience from first contact to showroom visit

Communicate effectively with sales managers regarding lead activity and customer needs

Consistently meet or exceed appointment-setting and conversion goals

What We’re Looking For

Strong background in customer service, BDC, call center, or inside sales

Excellent communication and follow-up skills (phone, email, text)

Ability to multitask, stay organized, and work in a fast-paced environment

Positive attitude with a goal-oriented and team-focused mindset

Sales or automotive experience is a plus, but not required

Call center experience a plus

Compensation & Benefits

Competitive pay with performance-based incentives/bonuses

2 Weeks Paid Time Off (PTO) + paid holidays

Health, Dental, and Vision Insurance

401(k) & Roth 401(k) with company match

Employee vehicle purchase and service discount programs

Ongoing training and career development opportunities

Why Join Ron Bouchard’s Auto Stores?

Family-owned and operated for over 30 years in Massachusetts

Multiple locations across Auburn, Lancaster, and Fitchburg

Strong focus on internal promotions and career growth

Supportive, team-oriented culture built on integrity, trust, and performance

Opportunity to grow into Automotive Sales Consultant, BDC Manager, or Leadership roles.

Ron Bouchard’s Auto Stores is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, veteran status, or disability.