Automotive Mobile Diagnostic Technician

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

Job Summary

Mobile Service Technicians will complete air conditioning service, automotive repairs, on site scanning support, wire repairs and diagnostics within their market area.

Roles & Responsibilities

Customer service focused, ability to develop relationships and deliver operational consistency

Perform Air Conditioning Evacuation & Recharge

Troubleshoot and diagnose mechanical and electrical repairs

Understand and complete estimating, invoicing, part identification, pre and post quality control checklists

Adequately explain technical diagnoses and repair planning needs to include shop personnel, insurance adjusters, and customers

Utilize various tools, diagnostic equipment, and Virtual support team resources to make the most effective recommendations

Test drive vehicles after repairs are completed

Check all parts for quality and accuracy before installing

Complete assigned training and certifications, to include continuing education courses

Communicate with field team to ensure efficiency and productivity

Maintain a well-organized work area

Responsible for ensuring tooling software updates are completed immediately

Accountable for assigned inventory

Including: Laptops, OE scan tools, VCI, other equipment provided

Develop and maintain excellent customer relationships through our company purpose and core values

Qualifications, Education & Experience:

Minimum of 3 years automotive repair experience

Trade school experience a plus

ASE or I-CAR certifications a plus

Knowledge of diagnostic scan tools and factory software

Obtain AC certification & follow safety standards

Excellent customer service and communication skills

Knowledge and ability to use computers, mobile devices, and related technology efficiently

Self -motivated, positive attitude, with a customer focused vision

Requirements:

Must be at least 21 years of age

Must have a valid driver’s license and ability to pass MVR check

Ability to pass a background check

Must be able to lift 6 0 pounds independently

Travel may be required for continuing education and certification training

Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping

Requires frequent driving of company and customer vehicles

Extensive travel within assigned area is expected

May have e xposure to fumes, dust, and chemicals

Ability to work in a shop environment in inclement weather

Required to wear PPE to include but not limited to facial covering, eye protection, gloves

Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.