Infosys
Backup L3 - SUPPORT ENGINEER - CISCLD
Hyderabad, India
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- Role family
- Customer support
- Seniority
- Mid level
- Country
- IN
- Work mode
- On-site / unstated
- First seen by hirly
- 27 Sept 2026
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the posting
Responsibilities
We are looking for an experienced Enterprise Backup Architect to lead the design, optimization, and governance of backup infrastructure across hybrid environments. The role involves driving automation, disaster recovery (DR) testing, and continuous service improvement initiatives across platforms such as Commvault, Azure Backup, and Veeam. The candidate will play a critical role in ensuring data protection, resilience, and compliance for large-scale enterprise environments.
Design and manage enterprise backup and recovery architecture across hybrid (on-prem & cloud) environments
Drive optimization strategies to enhance performance, scalability, and cost efficiency
Lead Disaster Recovery (DR) planning, testing, and execution
Implement automation frameworks using scripting (PowerShell, Python, Bash)
Ensure adherence to data protection policies, governance, and compliance standards
Manage and support platforms including Commvault, Azure Backup, and Veeam
Oversee multi-petabyte, cross-region backup environments
Conduct capacity planning and performance tuning
Collaborate with infrastructure, cloud, and security teams for integrated solutions
Drive continuous service improvement (CSI) initiatives
Provide technical leadership and mentoring to operations teams
Ensure alignment with ITIL processes (Incident, Problem, Change Management)
Technical requirements
Expert-level knowledge of:
Commvault architecture
Azure Backup services
Veeam Enterprise Plus / Cloud Connect
Strong understanding of:
Storage systems (SAN/NAS)
Virtualization (VMware/Hyper-V)
Networking fundamentals
Proven experience managing large-scale (multi-petabyte) environments
Strong scripting skills in PowerShell, Python, or Bash.
Experience in backup optimization, DR strategy, and automation
Knowledge of cloud-based backup and cross-region replication
Additional responsibilities
Strong analytical and problem-solving abilities
Excellent communication and stakeholder management
Ability to drive strategic initiatives and governance frameworks
Experience in handling enterprise-scale environments
Leadership mindset with mentoring capability
Education
Master Of Engineering,Master Of Technology,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology,BCA,BTech
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