Bench Technician

Company Overview:

Castle Hill Gaming is a prominent provider of Class II, Class III, and HHR gaming machines to Native American and Commercial Casinos across the United States, with offices located in Charlottesville, VA and Tulsa, OK. CHG offers exciting employment opportunities for individuals passionate about the gaming industry.

As an industry leader, CHG emphasizes innovation, customer satisfaction, and adherence to regulatory standards. This is an exceptional chance to become part of a thriving organization with a strong market presence. Apply now to contribute to the growth of cutting-edge gaming solutions and deliver exceptional customer experiences. Join Castle Hill Gaming and be a part of the exciting world of casino gaming.

At Castle Hill Gaming, we value our employees and offer a comprehensive benefits package, including:

A competitive salary

100% company-paid health insurance for employees, families, and domestic partners

Company contributions to employee HSA accounts

401K

Student Loan Repayment Program

Generous PTO and paid holidays (20 days PTO + 8 holidays)

Paid Leave (Paternal, Bereavement, Jury Duty)

Employee equity incentive plans

Company-provided cell phone for all full-time employees

If hired, your employer will be Ironworks Development LLC, which develops Castle Hill Gaming products. Correspondence with the company will only be made from Castlehillgaming.com e-mails addresses.

Position Summary

The Bench Technician is responsible for diagnosing, repairing, testing, and maintaining electronic components and assemblies used in slot machines and gaming devices. This role ensures all hardware meets regulatory compliance, quality standards, and operational performance requirements prior to deployment in the field.

Key Responsibilities

Perform component-level troubleshooting and repair of slot machine hardware, including:

Printed Circuit Boards (PCBs)

Power supplies

Displays (LCD/LED)

Bill validators, printers, and peripheral devices

Conduct functional testing, burn-in testing, and validation of repaired and new units

Use diagnostic tools such as multimeters, oscilloscopes, and logic analyzers

Interpret schematics, wiring diagrams, and technical documentation

Identify root causes of hardware failures and document findings

Maintain accurate service records, repair logs, and inventory usage

Ensure all repairs meet internal QA standards and gaming regulatory requirements

Assist in prototype builds, engineering testing, and product development as needed

Collaborate with QA, Engineering, and Field Service teams to resolve recurring issues

Maintain ESD-safe work environment and follow all safety protocols

Required Qualifications

Associate degree or technical certification in Electronics, Electrical Engineering Technology, or related field (or equivalent experience)

2+ years of experience in electronics repair or bench technician role

Strong knowledge of:

Electronic components and circuit theory

Soldering and rework techniques (SMT and through-hole)

Experience using diagnostic and testing equipment

Ability to read and interpret schematics and technical manuals

Strong attention to detail and documentation accuracy

Preferred Qualifications

Experience in gaming, casino, or regulated industries

Familiarity with slot machine hardware platforms and peripherals

Understanding of compliance standards (e.g., GLI, jurisdictional gaming requirements)

Basic knowledge of embedded systems or firmware troubleshooting

Key Competencies

Analytical problem-solving

Precision and quality focus

Time management and productivity

Team collaboration

Adaptability in a fast-paced technical environment

Working Conditions

Primarily bench/lab environment with occasional warehouse or production floor exposure

May require lifting up to 40 lbs

Standard work hours with occasional overtime to meet production deadlines

*This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the business needs of the company.

**Any offer and retainment of employment is contingent upon the successful completion of your background investigation, and the approval of any necessary tribal gaming license, granted by their respective gaming commission.

*** We are not offering Visa sponsorship or transfers for this position, now or in the future.

****We kindly request that third-party recruiters or agencies refrain from submitting unsolicited resumes, candidate profiles, or making unsolicited contact. All hiring decisions are managed through our internal team, and no solicitation will be considered.