Bid Manager

Job Description Summary

Who We Are & What We Do

We are a global life sciences solutions provider, delivering agile clinical trial and diagnostic services that help our customers navigate the complexities of life‑changing innovation.

With over 40 years of experience in custom kitting and clinical trial support, our Clinical Services team combines deep technical and regulatory expertise with a strong track record of delivering high‑quality products and tailored solutions that our customers trust.

Based in Chorley, our Equipment & Ancillaries team provides a truly global service, sourcing and supplying medical and laboratory equipment to meet the unique needs of each study. From single-site trials to complex, multi-country programmes, we ensure our customers have the right equipment, in the right place, at the right time, enabling them to focus on delivering successful clinical outcomes, wherever their trials take place.

How will you make an impact & Requirement

Role Mission

As a Bid Manager, you will be responsible for translating customer requirements into commercially viable and operationally deliverable solutions across our Clinical Services business. Acting as the bridge between customers, Business Development, and internal operational teams, you will lead the preparation of proposals, quotations, RFIs, RFPs, and Statements of Work, ensuring customer needs are fully understood and accurately reflected.

You will play a critical role in securing new business opportunities, supporting customer onboarding, and contributing to the successful delivery of global clinical trial solutions.

Key Responsibilities

Lead the preparation and coordination of customer quotations, proposals, Statements of Work (SOWs), RFIs, and RFP responses

Act as a subject matter expert across Resonant Clinical Solutions service offerings, including Equipment & Ancillary Services, Custom Kitting, and Biorepository & Archiving solutions

Review customer requirements and scopes of work, identifying gaps, risks, assumptions, and opportunities

Partner with Business Development and customers to clarify study requirements and define appropriate solutions

Collaborate with Operations, Quality, Sourcing, Project Management, and other functions to assess feasibility, capacity, timelines, and service delivery requirements

Develop pricing strategies and budget forecasts that support customer requirements and business objectives

Prepare accurate commercial proposals and supporting documentation within agreed timelines

Support customer onboarding and project handovers, ensuring a seamless transition from proposal to execution

Build and maintain strong relationships with customers, stakeholders, and internal teams

Conduct account reviews and identify opportunities to expand existing customer relationships and services

Support Business Development with financial analysis, market insights, and project development activities

Maintain accurate records within CRM, quoting, and business systems

Monitor industry trends, competitor activity, and emerging customer needs to support future business growth

Provide regular updates, reports, and project status information to leadership and stakeholders.

What We’re Looking For

We're looking for a commercially minded and customer-focused professional who thrives in a fast-paced, collaborative environment. You will combine strong business acumen with excellent stakeholder management skills and have the ability to translate complex customer requirements into compelling solutions. This role is ideal for someone who enjoys working across multiple functions and contributing to the growth of a global life sciences business.

Essential skills and experience:

Bachelor's degree in a relevant discipline or equivalent professional experience

Minimum of 5 years' experience in account management, customer service, contract management, sales support, bid management, or proposal management within healthcare, life sciences, or a related industry

Proven experience preparing quotations, proposals, budgets, contracts, and commercial documentation

Strong commercial awareness, financial analysis, and pricing experience

Experience managing multiple projects, deadlines, and competing priorities simultaneously

Excellent communication, presentation, and stakeholder management skills

Demonstrated ability to build strong internal and external customer relationships

Strong analytical and problem-solving skills with sound commercial judgement

Experience collaborating with cross-functional teams to develop customer solutions

Proficiency in CRM systems and Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook

Strong organisational skills and attention to detail

Ability to work independently while maintaining a collaborative team approach

Ability to handle confidential business information with professionalism and discretion

Desirable (but not essential):

Experience within Clinical Trials, CROs, Medical Devices, Diagnostics, Pharmaceutical, or Life Sciences environments

Previous experience responding to complex RFPs, RFIs, and tender opportunities

Project management experience or formal project management training

Knowledge of clinical trial supply chains, equipment services, biorepository services, or custom kitting solutions

Experience supporting global or international customers

Familiarity with pricing models, forecasting, and business case development

Experience working within regulated environments (e.g., GxP , GMP, ISO-regulated industries) is a plus

Understanding of continuous improvement methodologies and commercial process optimisation .

What We Offer

At Resonant, we’re more than a leading life sciences company,we’re a global team united by a shared purpose: the uncompromising pursuit of quality to help our customers move science forward.

When you join us, you become part of a growing global community of more than 850 dedicated professionals. In return for your skills, knowledge, and experience, we are committed to helping you thrive, offering access to high-quality learning, development, and career progression opportunities so you can reach your full potential.

This role is based on-site, with a requirement to work from the office for a minimum of 2 days per week to support close collaboration and operational effectiveness.

Our competitive reward package includes, following qualifying periods:

Healthcare coverage

Company bonus scheme

Pension scheme

Flexible working options

Associate engagement activities and wellbeing initiatives

Generous annual leave, plus an extra day off to celebrate your birthday

Join Us

Whether you bring a background in life sciences or proven operational expertise , this is your opportunity to be part of a collaborative, high-performing team making a real difference.

If you’re ready to take the next step in your career and help clients move their life science programmes forward with clarity and purpose— we’d love to hear from you.

Apply now and join Resonant.