Branch Supervisor

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Branch supervisor to join our team in Port Elizabeth

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.

This position reports to the : Hub Manager

Your responsibilities can include:

Responsible for the supervision of the fleet and all other secondary roles which flow from this function.

Ensures the on-time delivery of product to/from the distribution center.

Ensure that fleet is adequate for operations and fully maintained

Ensure effective maintenance of fleet and manage schedules vehicle services

Ensure consistent application of company policies and procedures

Must continually work to promote the orderliness and cleanliness of the work area and maintain all company standards.

Maintain daily meetings with staff. Meetings are focused on KPI management and other operational feedback for MR and Last mile deliveries

Works closely with management to identify and resolve all issues and ensure quality service to our customers

Ensures all drivers follow company procedures and apply discipline when and if necessary.

Perform all other duties as assigned by the Branch Manager

It is required of you to work until your daily responsibilities are completed, which might result in you working longer than normally.

Ensure Drivers are available for last mile deliveries daily, by working closely with the labour brokers with driver and assistant requirements.

Compete accident and incident reports timeously and submit to respective parties

Ensure that fleet costs are clearly recorded and reported to Branch Manager

Manage daily staff and overtime efficiently to ensure labor cost is controlled

Extracts data and generates reports which will assist in performance tracking and decision making.

Ensures all CODs are cashed up and reconciled daily.

All administrative documentation is labelled and filed as per procedures.

All daily, weekly and monthly reports/ meeting minutes are up to date

KPI reports sent out timeously daily and are posted on notice boards

Trains and supervise Driver Admins and Drivers to carry out the functions under their control.

Uploads all new drivers for verifications.

Oversees and arranges staff transport.

Ensure that all staff are at work and attendance is 100%. All absent staff to have suitable corrective action to be taken consistently

Measure and manage staff through formal staff appraisals, development, coaching and disciplinary procedures

Effective leadership and direction for the team through involvement and communication to deliver on the relevant key business drivers

Ensure 5S housekeeping standards are implemented and maintained

Implement and maintain health and safety standards in you appointment as Fire Fighter

Ensure the team complies to COVID19 protocols

Qualifications and experience:

Minimum of Grade 12

Tertiary qualification preferred

Minimum of 3 years’ experience

Attributes required :

Solutions-oriented, can-do attitude; self-motivated,

Self-starter with high energy levels

Strong organizational & prioritization skills

Attention to detail

Ability to interact with internal & external stakeholders at all levels

Comfortable with change and excellent team player

Comfortable with learning and adapting to new systems

Be able to work in a pressured environment

Be able to complete tasks quickly & efficiently

Be willing to go the extra mile

A structured and disciplined management style

Ability to motivate and inspire a team

Computer literacy (excel, word, PowerPoint)

Knowledge of vehicle tracking systems

Experience in directly and indirectly managing people to deliver continuous improvement

Why Join TFS:

Purpose-driven impact : Transform lives through logistics innovation

Advanced technology: Work with cutting-edge systems in a fast-paced environment

Career growth: Thrive in an agile space that champions continuous improvement

Inclusive culture : Your unique perspective drives extraordinary results

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.

More than just a job, we offer:

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.