Branch Support Manager

About this role:

Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at wellsfargojobs.com .

In this role, you will:

Lead a team of Client Associates in transactional tasks and processes to ensure timely completion, quality, and compliance

Advance organizational performance by increasing digital onboarding and money‑movement adoption while reducing operational support issues and documentation errors

Lead market readiness for new digital tool through proactive oversight and strategic rollout support

Identify opportunities for process improvement and risk control development in less complex functional areas

Make day to day supervisory decisions and resolve issues related to team supervision, work allocation, and daily operations

Leverage interpretation of policies, procedures, and compliance requirements

Collaborate with the Market Support Manager, peers, colleagues, and mid-level managers as well as interact directly with external customers

Mentor and guide talent development of associates and assist in hiring talent

Serve as the initial point of contact for operational, service and technology inquiries from Financial Advisors, Client Associates, and other branch associates

Act as a liaison between Market Leaders, Branch/Area Managers, the Brokerage Support team, and Client Associates in various aspects of operations, compliance, and technology

Execute approval processes for the Support team, including reviewing and approving operational requests such as asset movements, document approvals, and remediation initiatives

Be responsible for onboarding, training, recognition, engagement, and development of new and existing Client Associates within designated markets

Ensure Client Associates are trained in key Client Relationship Group ease of doing business initiatives

Visit branches across the Market to oversee operational/support practices and coach on operational risk

Required Qualifications:

4+ years of Securities industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

1+ years of leadership experience

US only: Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 or 7 and 66 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration

Desired Qualifications:

1+ year of leadership experience including managing, coaching and training

Knowledge and understanding of Brokerage Industry, products, and operational procedures

Excellent verbal, written, and interpersonal communication skills in both team settings and in-person to support the Market

Understanding of brokerage branch exams and regulatory requirements from an operational support perspective

Client service centric for our internal and external customers

Strong attention to detail and accuracy

Proven ability to prioritize tasks, stay organized, and manage competing demands in a fast-paced environment

Series 9/10 licensing

Job Expectations:

US only: Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position. FINRA Series 65 or 66 examinations or equivalent must be completed within a 90-day time period if not immediately available to transfer upon hire. FINRA recognized equivalents will be accepted. This will be communicated at time of offer acceptance. Compliance with state law registration and licensing requirements is mandatory. In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite is required.

This role desires a FINRA supervisory license and may require working in the assigned office location for at least one year from the hire date. Any supervisory role employee holding a FINRA supervisory license, who has answered affirmatively to certain Form U4 Section 14 regulatory questions/disclosures, will be ineligible to work from a location other than their assigned office location.

This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.

Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

This position is not eligible for Visa sponsorship.

Posting Locations:

125 High St, Boston, MA 02110

180 Battery St Ste 300, Burlington, VT 05401

100 Front St Fl 19, Worcester, MA 01608

1 Citizens Plz Ste 510 & 520, Providence, RI 02903

1 30 Turner St, Waltham, MA 02453

1 Harbour Pl Ste 300, Portsmouth, NH 03801

91 Longwater Cir, Ste 300, Norwell, MA 02061

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$85,000.00 - $145,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• •Health benefits
• •401(k) Plan
• •Paid time off
• •Disability benefits
• •Life insurance, critical illness insurance, and accident insurance
• •Parental leave
• •Critical caregiving leave
• •Discounts and savings
• •Commuter benefits
• •Tuition reimbursement
• •Scholarships for dependent children
• •Adoption reimbursement

Posting End Date:

2 Oct 2026 * Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at