Brighter World CAC - Client Support Coordinator & Forensic Interviewer

• POSITION:
• Client Support Coordinator & Forensic Interviewer
• PROGRAM: Brighter World Child Advocacy Center

DETAILS:

Full-time, 40+ hours/week

Exempt/salaried position

Reports to: CAC Program Director

Schedule: Typically Monday–Friday, 9am–5pm, with occasional evening and weekend hours

SALARY:

up to $57,784/year

This is a full-time exempt position. Final salary is contingent on qualifications and budget availability, and is subject to equity review.

• BACKGROUND:
• Brighter World Child Advocacy Center, a program of Better Tomorrow, is dedicated to eliminating the negative impacts of abuse, neglect, and other forms of maltreatment in our communities. Following the national model of Child Advocacy Centers, Brighter World provides a safe and neutral space for children, teens, and vulnerable adults to begin the investigation process in cases of alleged abuse or neglect.

We conduct developmentally appropriate and legally sound forensic interviews with alleged victims and witnesses, and offer ongoing support throughout the duration of the case. Within the 14th Judicial District, we work closely with a multidisciplinary team (MDT) including the District Attorney’s Office, law enforcement, human services, medical and mental health providers, and victim advocates to ensure clients receive the best possible care.

• JOB SUMMARY:
• This position supports both the direct service and coordination needs of Brighter World clients. It combines client advocacy and support responsibilities with forensic interviewing duties. The role requires a trauma-informed approach, cross-agency collaboration, and strong communication skills.

• KEY AREAS OF RESPONSIBILITY
• Client Support:

Welcome and support clients and non-offending family members

Complete client intakes, Pediatric Traumatic Stress Screenings, case management duties, and safety planning;

Adhere to documentation standards, ensuring that all client interactions, interventions, and support services are accurately recorded

Offer crisis intervention and resource referrals

Assist with paperwork related to court or victim services

Coordinate ongoing support services

Maintain relationships with MDT, stakeholders, and community agencies

Attend trainings and monthly Case Review meetings in Routt, Moffat, and Grand Counties

Forensic Interviewing:

Complete Forensic Interview training prior to conducting interviews

Stay current on interviewing practices through regular training

Conduct neutral, developmentally appropriate forensic interviews

Collaborate with investigators, caseworkers, and MDT

Uphold confidentiality standards

Participate in Case Review and testify when subpoenaed

Other Key Responsibilities:

Assist planning and facilitating fundraising events;

Plan and facilitate community outreach, education, prevention, and awareness events;

KNOWLEDGE, SKILLS, AND ABILITIES

Studies have shown that women, nonbinary folks, and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as outlined in a job description. We are committed to building a diverse and inclusive agency, and we are most interested in finding the best candidate for this position, even if that means a candidate comes from a background less traditional to our field of work.

Understanding of child advocacy centers and trauma-informed practices

Excellent communication and interpersonal skills

High energy and ability to engage with youth

Professionalism, sound judgment, and discretion

Ability to work independently and collaboratively

Strong documentation and reporting skills

Receptive to feedback and coaching

Familiarity with dynamics of abuse, legal processes, and youth development

PHYSICAL REQUIREMENTS/DEMANDS:

Standard office and community-based work environment

Must be able to lift up to 25 pounds occasionally

TRAVEL:

Regular (monthly) travel to meetings across Routt, Moffat, and Grand Counties

EDUCATION/EXPERIENCE:

High school diploma or GED required

Bachelor’s degree preferred

Background in child abuse, victim services, or related field preferred

Experience working with children, teens, families, and vulnerable adults

Must complete required advocacy and forensic training through Colorado Children’s Alliance

Current CPR and First Aid certifications (or willingness to obtain)

Must pass background checks, fingerprinting, and TRAILS screening

• Better Tomorrow is an equal opportunity employer.
• Our dedication to promoting diversity, multiculturalism, and inclusion is at the foundation of everything we do. We are focused on equality and believe deeply in the value of diversity across race, gender, gender identity or expression, sexual orientation, religion, ethnicity, national origin and all the fascinating characteristics that make each of us unique.

Better Tomorrow is a Colorado Recovery Friendly Workplace.

TO APPLY: Resumes submitted without a cover letter will not be considered. Cover letter must include why you want to work in conjunction with our programs, Queer Futures, Advocates of Routt County, Brighter World Child Advocacy Center, and COMMA Projects, and why you want to live and work in Routt County (if you don’t currently live here).