Business Admin Apprenticeship

2x Business Admin Level 3 Apprenticeships – MANOR PRIMARY SCHOOL

We are currently seeking to recruit two enthusiastic individuals, who are hard working and eager to join our admin team as School Admin Apprentices. We are looking to recruit confident, personable individuals that can work independently and as a part of a team.

Key Details

Salary: £10.85 per hour (under 21 years) / £12.71 per hour (over 21 years)

Working hours: 8.00am to 4.00pm, Monday to Friday, 35 hours. Term time only

Location: Manor Primary School, 40 Scholars Way, Dagenham, RM8 2FL & Manor Infants School, Sandringham Road, Barking, IG11 9AG

Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 School Business Administration Qualification. (All learning is delivered online/ remote).

Training Provider: LMP Education (rated 1st best UK training provider)

The two administration apprentices will be responsible for supporting the administrative, financial and organisational processes within the school. They will also act as the first point of contact for parents/carers, visitors and other stakeholders, so will be an ambassador for the school and embody the value, vision and ethos of the school in all interactions.

Duties and responsibilities

Reception

To provide an efficient and effective administration support function to the reception and administration team.

Act as the first point of contact for parents/carers, pupils and visitors arriving at the school.

Welcoming guests, answering enquiries in person, by phone and email, directing people to the appropriate departments, and always ensuring a professional and welcoming environment.

Undertake reception duties, answering the telephone and dealing with face-to-face enquiries.

Ensure the security of the school by signing in visitors and issuing passes, alerting staff to the arrival of a visitor, provide refreshments, monitor the collection of the visitor, and signing out and collecting the visitor’s pass as they leave.

Respond to messages promptly and accurately, passing on information to relevant staff members as necessary

General administration

Update manual and computerised record/information systems

Assist with managing the school’s email inbox, ensuring the school meets its expected response times and that emails are forwarded to the relevant staff member as necessary

Manage and organise completed forms from parents and carers, e.g. trip consent forms, admissions applications etc.

Organise and distribute incoming and outgoing post

Provide administrative support to staff as needed

Attendance administration

Monitor and maintain an accurate record of pupil attendance, producing reports as necessary

Monitor the late arrival of pupils and contact parents/carers to identify reasons for non-attendance, ensuring all safeguarding procedures are followed

Safeguarding

Control access to the school in line with the school’s safeguarding procedures, including signing in visitors, checking identification as necessary, issuing passes and notifying them of safeguarding and safety procedures

Be alert to unknown individuals on the school premises and report any concerns in line with the school’s procedures

Escalate any safeguarding concerns following the correct safeguarding procedures

Finance

Enter data into the school’s finance systems and produce reports as necessary

Collect cash, record and issue receipts for payments

Carry out financial administration in line with the school’s procedures

Other areas of responsibility

Handling sensitive and confidential information.

Read and follow the relevant school policies:

Child Protection & Safeguarding Policy

Staff code of conduct

Undertake training required to develop in the role

To keep up to date with current relevant education developments, policy and new technologies to enhance the quality of administration and support services.

To exercise a commitment to the school’s mission

Ensure all duties and responsibilities are undertaken in line with the school’s health and safety policy

Desired skills & qualities:

GCSEs or equivalent (required).

Carrying out administrative tasks

Dealing with face-to-face and telephone interactions

Working with children or young people

Working and collaborating within a team

Good oral and written communications skills

Ability to respond quickly and effectively to issues that arise

Ability to plan, organise and prioritise to meet deadlines

Ability to use own initiative and take action accordingly

Excellent attention to detail

Ability to use IT packages including MS Office/Teams and management information systems

Ability to work under pressure and prioritise effectively

Commitment to maintaining confidentiality at all times

Commitment to safeguarding and equality

Embraces change well

Deals with difficult situations effectively

About the Employer

We are unique in that we are a large school situated across two sites: a five form entry Infant school on the Leftley Estate at Sandringham Road in Barking, and a three form entry Primary school set in a modern building on Longbridge Road in Dagenham.

Our shared vision is to provide every child with a safe, engaging and inspirational environment that nurtures a lifelong love of learning and sows the seeds of aspiration. This ethos underpins everything we do. We are passionate about creating meaningful educational opportunities that genuinely improve our pupils’ life chances.

We are extremely proud of our Ofsted inspection in 2024, which described us as a “happy and inclusive school”. Inspectors noted that pupils enjoy being part of our school community and described them as “polite, charming and helpful”, with “exemplary” behaviour.

As a large school across two sites, we can offer:

Opportunities to gain extensive experience working across 2 sites

Supportive and friendly colleagues

hard-working, dedicated and enthusiastic staff

a friendly and motivated school community

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