Business Application Analyst III

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Enterprise Enabling Functions

Pay Details:

$69,700 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

CUSTOMER

Identify, document, and validate current state processes and design the desired future state target operating model (TOM); provide recommendations and/or direction based on the end-to-end customer experience when making decisions.

Lead, analyze, document, and manage requirements with stakeholders by applying a variety of techniques to probe, elicit, challenge, understand, and gain consensus on requirements.

Prioritize requirements based on input from Business Stakeholders & understanding of broader Roadmap priorities for business outcomes.

Manage end-to-end traceability from business goals to business rules and features, epics, user stories, and test cases.

Plan for people & process changes, coordinate with impacted stakeholders, and execute change plans (i.e., documentation, socialization, communications, training).

Plan, execute, and manage functional testing efforts in support of the delivery lifecycle – in-sprint testing, business acceptance testing (BAT), production acceptance testing (PAT) and post-production validations.

Manage creation, review and sign-off of testing documentation (e.g., test strategies, plans, schedule, test cases, dashboards, defect logs, test phase closure reports) for assigned area / projects and ensure all test artifacts adhere to testing standards and traceability requirements.

Review business & system requirements and system design documents to create test cases with detailed steps and expected results with a high degree of accuracy.

Execute test cases and document actual results, with a high degree of accuracy adhering to timelines.

Assist in defining test data and test environment requirements.

Log defects and assist in resolution process as required.

Effectively communicate product changes and backlog priorities to stakeholders.

STAKEHOLDER

Empowered to make delivery decisions and assess/mitigate/manage risks.

Drive the team to plan and execute regular Business Stakeholder Demos for completed product increments to demonstrate progress and gather feedback; includes compiling and sharing of team performance metrics.

Understand and communicate testing impact of scope changes / project change requests to the project management team both from a timeline/cost and a risk perspective.

May analyze, develop, debug, execute and maintain automated test cases within the testing environment.

Familiarity with Jenkins for automation testing is also a plus, contributing to robust data pipeline management.

Employ Agile, Product Owner mindset, Shift Left testing methodologies and best practices utilizing collaborative tools like Jira, JTMF, and Confluence to ensure projects progress in the right direction.

Keep current on emerging trends, tools, and techniques to improve product development and delivery, including best practices from Design Thinking and Lean Startup methodologies.

Contribute to a culture of innovation, actively seeking ways to enhance capability and performance efficiency.

Build and maintain productive relationships with internal and external partners, acting as an ambassador for the business area and the bank.

Effectively engage and update stakeholders, ensuring understanding of project timelines and strategic alignment with senior management.

Influence senior stakeholders and guide team members in the area of expertise, managing expectations and collaborating across teams to achieve business objectives.

Compile and communicate performance metrics to relevant stakeholders.

Convey complex concepts clearly, transforming information into compelling business narratives

Recommend best practices for improving products, processes, or services.

Solve intricate problems and develop innovative solutions through sophisticated analytical thinking.

EMPLOYEE / TEAM

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest

Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit

Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques

Participate in personal performance management and development activities, including cross training within own team

Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities

Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.

Contribute to a fair, positive and equitable environment that supports a diverse workforce

Act as a brand champion for your business area/function and the bank, both internally and/or externally

Participate in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees

BREADTH & DEPTH

Advanced knowledge of applications supported by the team including system components, functionality, interfaces, data flows, and business rules

Advanced knowledge of bank's PDLC methodology, business testing and project management

Advanced analytical and problem-solving skills with the ability to communicate with various business partners to explain complex technical issues with a business lens in easily understandable terms

Exercises judgment based on the analysis of multiple sources of information

Payment & Deposits Product Domain Knowledge:

Substantial knowledge of SWIFT messages, ISO20022, MX and MT formats.

Knowledge of non-wire payment methods like drafts and checks.

Understanding of payment systems and methods such as Canada Lynx, US CHIPS, and FedWire, etc.

Experience with payment data, canonical models, and payment data mapping.

Understanding of deposit sub-ledger capabilities (like account management, transaction posting, multi-currency handling, interest calculations, liquidity management, controls, and reporting) to drive/ support deposits transformation, an asset.

Familiarity with various accounts (Nostro, Vostro, Corporate Customer), and integration of payments services with correspondent account processing, an asset.

Understanding of the interaction between payments and deposits operating models and how these serve client needs and use cases.

Ability to create and document Target Operating Models (TOMs) and define how opportunities and challenges will be delivered through these TOMs.

Education & Experience:

Undergraduate degree or technical certificate

5+ years relevant experience.

5+ years in Project Management, Product Owner, Testing Practices, and/or Agile delivery experience.

Certifications such as PMP, Agile Certified Practitioner, or Scrum Product Owner (CSPO) are assets.

Proficient in MS Office and collaboration tools like Jira and Confluence.

Ability to