Business Development & Account Manager (Zürich, 100%)

Location: Zürich, Switzerland (on-site preferred)

Start date: ASAP

Employment: Full-time

Your Role

As our Business Development & Account Manager, you will sit at the front line of commercial growth. You will be responsible for winning new business, managing strategic customer relationships, and helping define how Loki approaches sales, account management, and customer success in the early stages.

What You’ll Be Doing

Identify, approach, and win new business across target verticals

Manage client relationships as the primary point of contact within Loki

Drive account expansion by building stakeholder relationships and identifying new opportunities

Gather customer feedback, then work closely with engineering and product to turn insights into action

Drive customer discovery and help guide integration of our end-to-end deployment product

Oversee onboarding and ongoing success for new accounts

What We’re Looking For

5+ years of experience in business development, enterprise sales, account management, or similar commercial roles

Experience in a startup environment, ideally in technology, SaaS, automation, or robotics

Proven track record of owning complex B2B and enterprise customer relationships

Strong commercial judgment and the ability to balance closing, relationship building, and execution

Comfortable working in a startup environment: extreme agency and ownership, comfortable with uncertainty, intrinsically motivated

Excellent communication skills in English; German, Italian, or French is a plus

Why Join Us?

Join a company at the frontier of useful physical AI, deploying one of the fastest-growing robot fleets across the world

Drive growth of Loki's GTM functions as one of the first commercial hires, working directly with the founders

Take real ownership of company growth and customer success

Be part of a talented, high-agency team combining extreme speed, ownership and ambition to define the future of physical services

Don't worry if you don't hit every checkmark. We value people who learn fast and care about building great products. Just give it a go and apply.