Business Support Analyst, Project Management Office (London)

Job Description

What is the opportunity?

You will act as a PMO Analyst and standardises and optimizes project delivery by implementing and managing PMO processes, monitoring project health, and providing governance oversight across the program.

Core responsibilities include:

Project support & tracking

Process & governance

Stakeholder communication

Data & Analysis

Should you be shortlisted, do please let us know if you have any specific requirements for the interview.

This is a permanent, full-time role and requires 4 days in the 10 Fenchurch Avenue, London office.

What will you do?

Project Support & Tracking

Monitor project schedules, budgets, and deliverables against approved plans.

Track project metrics and KPIs; identify variances and escalate issues.

Maintain project documentation and ensure compliance with PMO standards.

Prepare status reports and dashboards for stakeholders.

Process & Governance

Ensure adherence to organizational project management methodologies.

Support the development and implementation of PMO processes and best practices.

Conduct project audits and health checks.

Maintain project portfolio visibility and reporting.

Stakeholder Communication

Coordinate with project managers, teams, and executives.

Facilitate project meetings and document action items.

Prepare executive summaries and presentations.

Serve as point of contact for PMO inquiries.

Data & Analysis

Collect and analyze project performance data.

Identify trends, risks, and improvement opportunities.

Support resource planning and capacity analysis.

Develop templates and tools to streamline reporting.

Business Management Strategic Initiatives

Adhoc assistance to help drive GS Strategic Initiatives as needed.

What do you need to succeed?

Must-have

• •Robust Project management experience.
• •Proficiency with project management tools (MS Project, Smartsheet, Jira, etc.)
• •Strong analytical and organizational abilities.
• •Advanced Excel and data visualization skills.
• •Strong communication skills and good attention to detail.
• •PMP, PRINCE2, or similar certification.

Nice-to-have

• •Experience in financial services or other regulated industries.
• •Experience supporting financial planning or cost tracking.
• •Exposure: cyber risk, control frameworks, or operational metrics.
• •Understanding: cybersecurity or technology operating environments.
• •Track record of building partnerships between cybersecurity, finance, and technology teams to align metrics with business objectives.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• •A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
• •Leaders who support your development through coaching and managing opportunities
• •Opportunities to work with the best in the field
• •Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team
• •A world-class training program in financial services.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

Job Skills

Calendar Management, Communication, Data Gathering Analysis, Detail-Oriented, Group Problem Solving, Project Administration, Time Management, Waterfall Model

Additional Job Details

Address:

10 FENCHURCH AVENUE:LONDON City:

London Country:

United Kingdom Work hours/week:

35 Employment Type:

Full time Platform:

TECHNOLOGY AND OPERATIONS Job Type:

Regular Pay Type:

Salaried Posted Date:

2026-09-28 Application Deadline:

2026-10-12 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.