National Defense University
BUSINESS SUPPORT SPECIALIST
Fort McNair, District of Columbia, United States
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- Seniority
- Mid level
- Stated salary
- $70,623 – $91,815 per year
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 28 Sept 2026
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the posting
Summary
National Defense University (NDU) supports the joint warfighter by providing rigorous Joint Professional Military Education to members of the U.S. Armed Forces and select others in order to develop leaders who have the ability to operate and creatively think in an unpredictable and complex world. This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment
Duties
- Plans, coordinates, and executes administrative and business operations supporting the academic mission, including scheduling, correspondence, staff actions, and long-range administrative requirements.
- Coordinates CONUS/OCONUS travel and uses the Defense Travel System (DTS) to prepare travel orders, reservations, itineraries, and travel claims/vouchers in accordance with applicable regulations.
- Administers records management requirements for assigned organizations, including paper/electronic files, vital records, declassification and document security reviews, annual updates, and archives.
- Coordinates civilian personnel actions, in/out-processing, evaluations, JTD actions, and civilian time and attendance; prepares and tracks actions for leadership review and approval.
- Supports special events, distinguished visitors, and guest speakers; assists with supply requisitions/orders and maintains Property Book records for assigned equipment in accordance with University directives.
Qualifications
You must meet the minimum qualification requirements as stated in the Office of Personnel Management (OPM) Operating Manual, Qualification Standards for General Schedule Positions, http://www.opm.gov/qualifications/Standards/group-stds/gs-prof.asp. Specialized experience is defined as: For the GS-9: You must have one year of specialized experience equivalent to at least the next lower grade, GS-7. Specialized experience must be documented in your resume. Specialized experience includes: Performing administrative and business support functions such as coordinating office operations and schedules; preparing, reviewing, and routing correspondence and staff actions; supporting personnel, travel, records, events, supply/property, and time-and-attendance activities; applying administrative policies and procedures; and gathering and analyzing information to resolve administrative problems and improve office processes. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Substitution of Education for Specialized Experience: For the GS-9: Two full years of progressively higher level graduate education, Master's or equivalent graduate degree, may be substituted to meet the specialized experience requirement. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. Combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. Official Transcripts: If the position you are applying for has a positive degree requirement or education forms the basis for qualifications (i.e. you would not qualify without the education obtained), you MUST submit transcripts with your application. Official transcripts are not required at the time of application outside of what is outlined above; however, official transcripts must be verified PRIOR to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in a conventional U.S. education program. It is your responsibility to provide such evidence when applying or prior to appointment as outlined above. Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. You must provide a copy of the letter containing the results of the equivalency evaluation upon request. Failure to provide such documentation when requested will result in lost consideration. For more information regarding evaluation of foreign education for federal employment, please visit the U.S. Department of Education
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