Byron Center Cashier/Title Agent

Summary of position:

To be the first point of access to all Repocast, Orbitbid, Rangerbid and SSL customers. To be friendly, patient, accurate, and fast in taking all payment forms from customers. To collect, correct and verify that all titled vehicles, motor homes, watercrafts, trailers, etc. are present and available before the auction. To process title transfers as well as handle any problems with titles and to keep accurate records of all titles. To be clear and respectful when informing customers about company policies. To kindly direct customers in next step in pick up process. This position does require Saturday work from 8:00 a.m. – 1:00 p.m.

Schedule:

Mondays 8:30am-4:30pm

Thursdays 12pm- 8pm

Saturdays 8am-1pm

Possibility for Fridays 8:30am-4:30pm

Company Summary:

Miedema Asset Management Group offers a comprehensive employee benefit program to eligible full time employees and their families. We offer a custom benefit store that provides the opportunity to select a benefit package that best fits your personal needs. We offer a choice of 8 different medical plans as well as many voluntary options that will supplement your coverage and provide income protection for you and your family.

We also offer paid sick, personal and vacation time after a full year of employment. We provide an employer match 401k plan for all employees.

Repocast.com, a Miedema company, provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status, and base all such employment decisions upon the individual’s qualifications and ability to perform the work assigned.

Qualifications & Requirements

Excellent customer service skills

High school Diploma

Ability to answer phones

Problem solver

Good verbal and written skills

Punctual

Organized

Dependable

Clear penmanship

Team player

Well spoken

Math proficiency

Computer skills (web browsers, MS Office, QuickBooks, email)

Recommended but not required

Cashier experience

Title experience with vehicles or boats

Experience with Police book

Essential Job Functions

Typical Cashier Duties

Take the correct amount of payment from the customer, using appropriate devices and procedures

Accurately count down drawer daily and balance with paid invoices using the cashier balance sheet

Complete/attach/file required forms (i.e. tax exemption, IRS 8300, etc.)

Communicate with warehouse workers

Help answer customer questions

Keep cash drawer organized

Clean and tidy the cashier's office

Direct customers to where they need to pickup & coordinate with our employees for efficient pickup

Other duties as requested by manager

Typical Check In Duties

Start contracts in the appropriate auctions with customers selling items

Ensure all information is accurate and complete

Confirm consignor payout information is correct

Use proper grammar and spelling

Add lots to contracts on occasion

Edit and review auction items for errors

Ensure accurate category placement

Confirm accurate pictures and matching descriptions

Use online search tools to verify questions on items

Edit any descriptions from customer requests or manager requests

Making changes to locations

Other duties as requested by manager

Typical Title Based Duties

Completing title preparation for each Repocast auction

Verify that every item in auction that needs a title has one

Move items if titles are not received

Know Title and Lien Release procedures

Type RD-180’s/TR-11’s/WR-11’s accurately and complete title transfer process

Look up Secretary of State Website and Vin #s when needed

Print titled vehicle report for auction

Correspond with AFC/DSC/Other floor plan institutes regarding dealer titles and securing titles

Update Police Book

Troubleshoot issues with titles – TR-54 Inspections, Secretary of State Returns, etc

Other duties as requested by manager

Perform necessary functions in QuickBooks