Capacity Planner AMZL, AMZL

Amazon Logistics India (IN AMZL) is looking for a driven and analytical professional to join the Short Term Capacity Planning team. This role sits at the intersection of operations, data analytics, and strategic planning — responsible for ensuring the right capacity is available across VAN and BIKE service networks to meet customer promise while optimizing cost-to-serve.

The Short Term Capacity Planner will own near-term capacity planning across DSP, Hubs, AMFLEX, and emerging channels, ensuring delivery sufficiency across all zones and stations in India.

• Key Responsibilities
• Capacity Planning & Forecasting

• Own weekly and daily capacity plans across all channels (DSP, hubs, AMFLEX, and emerging) for the India network
• Develop and maintain short-term (D-1, D-7) capacity plans aligned with volume forecasts
• Build cycle-level volume predictions and translate them into actionable block and route plans
• Lead capacity planning for High Volume Events (HVEs) including Prime Day, ART events, and peak seasons, ensuring cost and capacity sufficiency
• Performance Monitoring & Analytics

• Track and analyze key capacity metrics including DPPH (Deliveries Per Productive Hour), assignment compliance, block mix, and ROBL (Return-on-Business-Load) across zones
• Conduct Daily Business Reviews (DBR), Weekly Business Reviews (WBR), and Monthly Business Reviews (MBR) with actionable insights
• Identify capacity gaps, over/under-supply situations, and recommend corrective actions proactively
• Block Mix & Cost Optimization

• Optimize block mix across VAN and BIKE channels to reduce cost-to-serve while maintaining service levels
• Manage DSP, eDSP, and pickup pricing strategies to eliminate defects and improve productivity
• Drive initiatives to improve assignment compliance and reduce unplanned shipments
• Cross-functional Collaboration

• Partner with Routing, Supply Planning, and Operations teams to align capacity inputs with routing configurations and station-level constraints
• Collaborate with BI and tech teams to build scalable planning tools, dashboards, and automated reporting
• Work with regional and global AMZL teams (NA, EU) for benchmarking and adoption of best practices
• Process Improvement & Governance

• Develop and maintain SOPs, planning frameworks, and governance mechanisms for capacity decisions
• Lead automation initiatives such as auto-cap approval workflows and CTO-based capacity enrichment
• Drive standardization of planning processes across stations and zones

Basic qualifications

• - 3+ years of tax, finance or a related analytical field experience
• - 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
• - 3+ years of business or financial analysis experience
• - Experience defining requirements and using data and metrics to draw business insights
• - Experience making business recommendations and influencing stakeholders
• - Experience with Excel

Preferred qualifications

- 3+ years of business analyst, data analyst or similar role experience

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