CareScout Operations Administrative Intern – Summer 2027

Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system – and we are deeply committed to a sense of belonging for all, in all phases of life.

We’re creating a new experience for care seekers and their families, bringing together long-term care options, non-healthcare resources, education, and human support into one place. We work hard, we have fun, we care about each other, and we share the mission. If this sounds like a place where you could thrive, join us!

CareScout is a wholly owned subsidiary of Genworth Financial, Inc, a Fortune 1000 provider of products, services and solutions that help families address the financial challenges of aging.

• Position Title
• CareScout Operations Administrative Intern – Summer 2027

• Position Location
• This position is available to remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin.

• Your Role
• At CareScout, we welcome your technical skills and visionary thinking as an administrative intern. You will be supporting the Field Team Network by assisting with administrative duties.

What You Will Be Doing

• •Performing administrative tasks such as email communications, contacting Field Team Partners when information/documentation is needed, taking meetings note or organizing document storage
• •Reviewing current processes, including live observation, for purposes of improving processes; includes updates of documentation
• •May participate in time studies, including shadowing of team members to document tasks and time spent
• •May perform quality review of calls or transactions to support excellence in customer service
• •Other projects/tasks to support the business that align with skill or desired growth of the applicant

Must Have/What You Bring

• •Currently pursuing a Bachelor’s Degree
• •Ability to work up to 40 hours per week during the summer
• •Proficient in Microsoft Office and Excel, able to work with multiple monitors.
• •Clear, professional communication, both written and verbal
• •Reliable, energetic, detail and goal oriented, able to follow instructions

Why Work at CareScout

• •We have a real impact on the lives of the people we serve
• •We work on challenging and rewarding projects
• •We give back to the communities where we live

National Range: $19.00-$20.00/hour

Disclaimer: This role is aligned to a national market-based pay range. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.

This role is not eligible for employment visa sponsorship.