CareScout Sales & Operations Intern – Summer 2027

Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system – and we are deeply committed to a sense of belonging for all, in all phases of life.

We’re creating a new experience for care seekers and their families—bringing together long-term care options, non-healthcare resources, education, and human support into one place. We work hard, we have fun, we care about each other, and we share the mission. If this sounds like a place where you could thrive, join us!

CareScout is a wholly owned subsidiary of Genworth Financial, Inc., a Fortune 1000 provider of products, services, and solutions that help families address the financial challenges of aging.

• Position Title
• CareScout Sales & Operations Intern – Summer 2027

• Position Location
• This position is available to hybrid applicants residing in Richmond, Virginia.

• Your Role
• At CareScout, we welcome your curiosity, communication skills, and sales mindset. During your 10-to-12 weeks as a Sales & Operations Intern, you’ll support our growing Field Team Network by assisting with outreach and administrative initiatives that directly support our national sales efforts.

What You Will Be Doing

• •Supporting sales operations by coordinating communications with Field Team Partners and provider network contacts
• •Organizing and updating CRM (Client Relationship Management) tools, outreach trackers, and provider onboarding documentation
• •Observing and documenting team workflows to identify ways to streamline processes that support provider growth and sales conversion
• •Participating in team meetings and taking detailed notes to support follow-up activities and project planning
• •Conducting light market research or outreach to support provider recruitment and regional expansion
• •Contributing to quality reviews of customer and provider interactions to ensure a best-in-class experience
• •Assisting with ad hoc projects aligned to sales operations, network development, or your growth goals

Must Have / What You Bring

• •Currently pursuing a Bachelor’s Degree in Business Administration or Management, Sales, Marketing, Economics, or other related
• •Availability to work up to 40 hours per week during the summer
• •Proficient in Microsoft Office and Excel; comfortable managing digital tools and multitasking
• •Clear, professional written and verbal communication skills
• •Energetic, reliable, detail-oriented, and results-driven with a passion for people and process

Why Work at CareScout

• •We have a real impact on the lives of families navigating long-term care
• •We contribute to a mission-driven team in a fast-growing, future-focused space working on challenging and rewarding projects
• •We give back to the communities where we live and work

This role is not eligible for employment visa sponsorship.

National Range: $20.00-$22.00/hour

Disclaimer: This role is aligned to a national market-based pay range. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.