Case Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Case Manager based in Canada.

As a Case Manager, you will support patient and healthcare provider services by helping ensure reimbursement-related requests are handled accurately and efficiently. You will coordinate documentation, case updates, follow-ups, and communications to keep cases progressing smoothly. The role combines case coordination, customer operations, reimbursement support, and issue resolution within a healthcare environment. You will work with both internal and external stakeholders to clarify requirements and resolve routine challenges. Your attention to detail will help maintain accurate records and reliable operational workflows. You will also contribute to process improvements that strengthen service quality, scalability, and continuity. This is an opportunity to make a meaningful contribution to healthcare access while working as part of a collaborative, purpose-driven team.