Cash Operations Supervisor (Los Angeles)

Company

Federal Reserve Bank of San Francisco

We are the Federal Reserve Bank of San Francisco — public servants with a mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans. As part of the nation’s central bank, we are committed to understanding and serving the vibrant, expansive communities of the Twelfth District, which covers the nine western states of the United States. We seek diverse perspectives, foster professional growth and approach our work with integrity and commitment to service.

Cash Operations Supervisor (Los Angeles)

The Federal Reserve Bank of San Francisco is looking for a Cash Operations Supervisor to join our Los Angeles office. In this role, you will lead a team dedicated to operational excellence in the distribution and processing of U.S. currency, leveraging advanced authentication and piece-sorting technology. You'll play a key role in building and developing a high-performing team that delivers results in a fast-paced, highly regulated environment.

We're looking for a proven leader—someone with strong operational expertise, excellent communication skills, and a talent for coaching and developing others. The ideal candidate holds themselves to a high standard and is energized by the challenge of leading complex operations. If you thrive in leadership roles and find fulfillment in driving team success, we'd love to hear from you!

Location: Federal Reserve Bank – Los Angeles Office (100% on-site)

950 South Grand Avenue Los Angeles, CA 90015

Schedule: This role follows a 4/10 schedule (4 days, 10 hours), 6:00 PM–5:00 AM, Monday night through Friday morning, with a 10% shift differential added to base salary. Applicants must be flexible with start/end times to meet operational needs.

What you'll do:

Supervise distribution and processing activities, optimizing staff, inventory, and machine use to meet deadlines and performance metrics (quality, cost, efficiency and effectiveness)

Contribute to short- and long-term team goals and monitor progress

Create, communicate and maintain quality control policies and procedures to ensure risk management compliance

Conduct risk assessments and develop corrective action plans

Mentor and coach team members for career growth

Train staff on equipment, systems, compliance, and procedural updates

Identify and implement solutions to improve production, reduce risk, and boost engagement

Ensure customer/vendor adherence to service levels and contractual obligations

Resolve operational issues across machines, inventory, transactions, and settlements

Collaborate with peers and partners to develop operational solutions

Perform other duties as assigned

Desired Experience + Traits:

3+ years in cash or related business operations; 1+ years leading teams

Bachelor's degree or equivalent experience

Proven leadership in production, manufacturing, or supply chain settings

Adaptable, decisive, and comfortable making recommendations amid ambiguity

Strong customer service, teamwork, and organizational skills

Skilled in critical thinking, problem-solving, and clear communication

Analytical mindset with experience using data to identify trends and solutions

Background in risk management or compliance

Strong relationship-building and influencing skills across all levels

Experience developing and implementing new policies/procedures

Proficient in Microsoft Office (Word, Excel, Access, SharePoint, PowerPoint)

Able to push/pull up to 50 lbs. and stand for extended periods

Base Salary Range: Min: $75,300 - Mid: $97,600 - Max: $120,100 (Location: Los Angeles, CA)

Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with market data.

Benefits package includes:

• •Medical, Dental, and Vision coverage
• •Pre-tax Flexible Spending Accounts

Backup Child Care Program

Paid Family Care Leave

Generous vacation, sick leave, and holidays

Pet Insurance

Matching 401(k)

Retirement/Pension Plan

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. The SF Fed is an Equal Opportunity Employer.

#LI-Onsite

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Operations Family Group

Work Shift

Second (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers ( https://rb.wd5.myworkdayjobs.com/FRS ) or through verified Federal Reserve Bank social media channels.

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