Casino Operations Manager | Betty CA

• About Us:
• Betty is an innovative entertainment company pioneering at the intersection of real-money online casinos and casual mobile gaming.

Betty Canada is a scale up company accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry.

Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else.

Our Values:

We are honest - we value honesty in all aspects.

Bring the Olives - we offer premium customer experience.

Think Big - we believe in always striving for more.

Key Responsibilities:

Oversee the games performance, ensuring smooth functionality and a seamless player experience

Manage and update the casino’s game portfolio

Maintain third party relationships (game providers) and negotiate regular discounts, joint promotions and exclusive releases

Regular game providers profitability analysis and reporting

Collaborate with the product and the UI/UX teams to improve the games lobby and the game frame

Work closely with the Head of LiveOps and the CRM Manager on the launch of new games, promotions, and tournaments to engage the player base

Analyze player behavior and develop a deep understanding of what games are suitable for the different value and lifecycle segments

Monitor competitor activity and market trends to adjust strategies and remain competitive

Investigate the addition of new game providers and new gaming verticals and closely oversee their implementation

Requirements:

At least 3 years of online casino management experience

Proven experience in managing and updating the game portfolio, including the evaluation and integration of new game providers

Strong capability in data & profitability analysis, reporting on game performance, and understanding player behavior across different segments

Experience working closely with product, design, and marketing teams to optimize the games lobby, launch new games, and create engaging player promotions

Competence in monitoring competitor activity and industry trends to adapt strategies and stay competitive

Proven ability to lead the integration of new games and gaming verticals, ensuring a smooth process and successful launches

Fluency in English

What we offer:

Competitive salary

Premium Health insurance

Career and skills development opportunities

Fun and collaborative team environment

New modern office space