Central Scheduler

Description

PURPOSE STATEMENT

As directed, complete accurate scheduling of all ancillary patients for clinical testing and verification of accounts.

ESSENTIAL FUNCTIONS

• •Take scheduling calls from physician offices and patients and accurately schedule patients with the correct appointment type and status.
• •Perform pre-registration duties as requested.
• •Obtain correct patient demographic and insurance information.
• •Determine Benefits, Co-Pays and deductibles.
• •Collect and enter accurate MSP information for Medicare patients.
• •Demonstrate competency with equipment, utilizes supplies and equipment properly.
• •Demonstrate behaviors which promote professionalism.
• •Work without constant supervision, meets deadlines, makes decision based on relevant facts.
• •Maintain a positive attitude and behaviors in keeping with the Medical Centers Mission, Vision and value Statement of Behavior.
• •Promote and instill the teamwork concept by assisting co-workers when appropriate.
• •Collaborate with other internal customers, providers, as appropriate, to accomplish the work of the department.
• •Follow established Departmental, Human Resources and Hospital Policies and Procedures.
• •Employee demonstrates a willingness to accept additional assignments.
• •Maintain regular and predictable attendance.
• •Perform other essential duties as assigned.

SHIFT REQUIREMENTS

• •8:00 a.m. - 4:30 p.m.
• •On-site position.
• •Monday, Tuesday, Wednesday, Thursday, and Friday.

Requirements

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS

• •High school diploma or equivalent.
• •Typing skills of 45+ WPM.
• •Previous clerical experience.
• •Great customer services skills.
• •Residency in the state of Missouri or Kansas is required.
• •Must be self-motivated and have the ability to work within the established policies, procedures and practices prescribed by the hospital/clinic.

PHYSICAL/MENTAL REQUIREMENTS

• •Must be able to sit and stand, intermittent 8 to 10 hours a day.
• •Must be able to use standard office equipment, including the telephone and computer keyboard.
• •Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
• •Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
• •Frequently stands, walks, sits and utilizes eye/hand coordination and color definition.
• •Occasionally reaches above shoulder, regularly required to lift and/or carry up to 40 lbs.
• •Occasionally walks on uneven surfaces.