Certified Medical Assistant

Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs.

We’re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day.

At Vynca, our mission is to provide comprehensive care for more quality days at home.

About the job

Working independently primarily via video conference, this individual is a Certified Medical Assistant and has administrative support in a healthcare office environment. This individual works as part of the interdisciplinary team and is supported by the Shared Services Manager. They will be responsible for administrative support of the clinical staff.

This is a critical role and we're looking to fill it as soon as possible.

What you’ll do

Answers calls and route all incoming correspondence to appropriate staff

Requests and obtains patient records

Corresponds with outside providers as requested

Plays an active role with the Interdisciplinary team, ensuring all care coordination activities/needs are communicated back to the team

Supports patients and team members with use of videoconference technology

Maintains up to date patient health records in the Electronic Medical Record system and Vynca data systems

Schedules HV/VC visits for the clinical team

Creates new patient packets

Assists with TARS/Authorizations and communication with pharmacies

Coordinates transportation for patient medical appointments with contracted transportation companies and payers

Assists in the smooth day to day running of the office

Monitors and requests the ordering of office supplies

Your experience & qualifications

Current CMA/CCMA certificate issued by a recognized group

18 months of previous clinical experience

1+ years of insurance and billing experience

Willing and able to work Monday-Friday 8:30am-5:00pm Eastern Time, with the possibility of overtime if needed

Relevant professional experience in a healthcare setting

Excellent oral and written communication skills

Positive interpersonal and telephone skills

Must have general computer skills and demonstrated ability to navigate the internet

The passion and energy to handle complex situations

Must work well in a team setting requiring a high level of collaboration

• At this time we are only considering applicants in the following states:
• California, Georgia, Texas, Arizona, Colorado, Florida, Illinois, Nevada, North Carolina, Oregon, Utah and Washington.

Additional Information

The hiring process for this role may consist of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks.

Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment.

Job Description Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein.

Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved.

Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire.

Equal Opportunity Employer: At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.

Environmental Conditions and Physical Requirements: Works with Vynca patients/clients remotely and/or in-person. Successfully performs the essential duties and responsibilities of the position through the use of physical activities as described below:

Regularly requires sitting, standing, walking, talking, use of hands, listening, and observing.

Regularly requires working at a computer for an entire shift (with appropriate breaks).

Regularly requires use of laptop and video-conferencing technology.

Occasionally requires reaching, stooping, bending, kneeling, and lifting items weighing 25 pounds or less.

Occasional travel may be required to perform job duties, attend training, or company events.