Chargeback 1 Frisco, TX Hybrid

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.

Business Operations Admin. Support (Chargebacks)

Location: Frisco, TX Hybrid ( 3 days in office)

Key Responsibilities

Review daily chargeback notifications and supporting documentation to assess validity and next steps

Analyze transactions and documentation to determine eligibility for representment

Build and submit compliant representment cases in alignment with card network rules (Visa, Mastercard, etc.)

Conduct detailed research to gather required transaction data and supporting evidence

Validate journals and supporting materials to ensure accuracy and completeness

Route transactions through the appropriate network channels for dispute resolution

Meet strict deadlines in a high-volume, time-sensitive environment

Support additional operational tasks and process improvements as needed

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include :

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

• EEO Statement
• NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

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Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.