Chief Information Officer (CIO)

Join Triumph!

At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.

The Chief Information Officer (CIO) is accountable for enterprise-wide technology strategy, governance, and execution across Triumph. This includes oversight of infrastructure, enterprise platforms, shared services (TriumphX), Information Security, and partnership with Product/Development functions.

The CIO operates as a member of executive leadership, aligning technology investments to business outcomes across Banking, Payments, Factoring, and Intelligence. The role is responsible for ensuring technology delivers measurable value, supports growth, maintains regulatory compliance, and operates with high reliability and security.

The CIO serves as the primary link between business strategy and information technology and security execution, with decision authority over enterprise technology governance, investment prioritization, and architecture standards.

WHAT YOU'LL BE DOING:

Enterprise Technology Strategy & Investment

Own the enterprise technology strategy and roadmap aligned to business priorities.

Partner to ensure all technology investments are tied to measurable outcomes (growth, efficiency, risk reduction).

Partner in the evaluation and approval of new technologies through governance structures [Technology Architecture Group (TAG), Enterprise IT Steering Committee].

Set enterprise direction for cloud, platform, and modernization initiatives in partnership with the CTO.

Technology Governance, Risk & Regulatory Alignment

Chair Enterprise IT Steering Committee and Technology Architecture Group (TAG).

Maintain decision authority over technology standards, architecture, and investment prioritization.

Establish and enforce enterprise governance frameworks, policies, and processes.

Serve as primary interface to the Board Risk Management Committee for technology-related matters.

Ensure alignment with regulatory expectations across technology and information security domains.

Provide day‑to‑day executive leadership for the CISO and Information Security organization, with direct accountability for enterprise cybersecurity posture and partnership with the Risk and Compliance Committee for independent oversight.

Enterprise Service Delivery

Lead TriumphX as the enterprise shared services organization delivering:

Infrastructure, platforms, and enterprise systems

Service desk, IT Service Management, and operational support

Security tool and monitoring

Ensure systems deliver reliable, secure outcomes.

Ensure delivery of a consistent, high‑quality digital workplace experience that enables employee productivity, reduces friction, and strengthens trust in enterprise technology services.

Establish and monitor operational performance metrics, including availability, service levels, incident response.

Drive Lean transformation for technology to improve efficiency, standardization, and service delivery outcomes.

AI Technology Leadership

Partner in the establishment of an enterprise-wide AI strategy and adoption approach, partnering with Risk and business leaders to establish governance frameworks and enable aligned implementation across the enterprise.

Establish frameworks in partnership with Risk for responsible AI usage and risk management.

Business Partnership & Executive Advisory

Serve as strategic technology advisor to the Executive Leadership Team.

Partner with business leaders to align technology capabilities to customer and operational needs.

Ensure clear accountability across CIO, CTO, and CISO responsibilities.

Support enterprise decision-making on major technology investments and trade-offs.

Vendor Strategy, Procurement & Financial Management

Own strategic vendor relationships and contract negotiations

Ensure vendor agreements align with:

Risk and regulatory expectations

Cost and pricing optimization

Operational resilience and service performance

Manage enterprise IT budget across run, grow, and transform investments

Mergers & Acquisitions (Technology)

Lead technology due diligence for acquisitions.

Define system, data, and platform integration strategies.

Ensure successful execution of integration with minimal disruption and alignment to enterprise standards.

WHAT MAKES YOU A GREAT FIT:

Demonstrates the ability to operate as an enterprise leader aligning technology to business outcomes

Experience engaging with executive leadership and board committees

Proven ability to translate complex technology decisions into business impact

Demonstrates strong leadership in enterprise governance and decision-making frameworks

Ability to drive alignment through structured forums (architecture, investment, risk)

Exercises strong judgment balancing speed, risk, and standardization

Proven track record of owning enterprise technology operations with measurable results

Experience leading shared services or centralized technology organizations

Drives execution discipline and continuous improvement

Experience operating in regulated environments with strong control frameworks

Holds personal accountability for enterprise cybersecurity posture, ensuring security considerations are embedded in all technology and business decisions

Partners effectively with Risk and Audit

Leads complex vendor negotiations and manages third‑party risk

Manages enterprise technology budgets aligned to strategic priorities

Strong understanding of cost optimization across technology investments

Experience evaluating and implementing modern technologies (cloud, AI, platforms)

Ability to govern emerging technologies responsibly

Demonstrates ability to drive cultural change focused on execution and outcomes

Communicates effectively across technical, business, and executive audiences

Operates with clear ownership and decision authority

Balances strategic vision with operational accountability

EXPERIENCE & EDUCATION:

Degree from accredited college/university

20+ years of progressive experience in technology and/or information systems

10+ years in senior leadership roles with enterprise scope (SVP or higher, or equivalent)

Experience leading or partnering closely with Information Security functions

Prior experience operating at CIO-level or equivalent responsibility preferred (enterprise strategy, governance authority, or board interaction)

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We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.

Go on. Do it. Apply Today!