Client Partner - Retail (Hyderabad)

JD for the role:

We are seeking a highly driven and experienced Executive to join the account team to grow and manage business with the India Global Capability Center (GCC) in Hyderabad of a large global Beauty & Cosmetics client. This role is responsible for driving new business demand, expanding IT services revenue, and managing strategic client stakeholder relationships within the GCC of the global client.

The ideal candidate brings a strong understanding of IT Services and Software Development Life Cycle (SDLC) processes, coupled with a proven track record in consultative sales. You will play a critical role in shaping tailored value propositions by leveraging the organization's global capabilities and aligning them with customer needs.

Key Responsibilities

Business Development & Sales Growth

Identify, develop, and close new IT services opportunities within target business and technology domains.

Build and maintain a strong sales pipeline aligned with quarterly and annual revenue targets.

Drive demand generation through market insights, networking, and strategic outreach.

Position the organization's full suite of IT capabilities including application development, maintenance, digital transformation, cloud, and data services.

Client & Stakeholder Management

Establish and nurture relationships with key decision-makers and stakeholders across client organization.

Act as a trusted advisor, understanding client business challenges and aligning IT solutions accordingly.

Manage client expectations and ensure high levels of customer satisfaction and long-term engagement.

Solutioning & Value Proposition

Collaborate with internal delivery, solution, and domain teams to craft tailored, compelling proposals.

Translate customer requirements into scalable and commercially viable IT service offerings.

Bring forward innovative solutions leveraging global best practices and capabilities.

Commercial & Financial Accountability

Own and deliver on quarterly targets for:

o Revenue growth

o Profitability/margin

o Customer satisfaction (CSAT)

Lead contract negotiations, pricing strategies, and commercial structuring.

Collaboration & Internal Alignment

Work closely with cross-functional teams across the organization.

Foster a collaborative, high-performance culture focused on delivering customer value.

Contribute to continuous improvement of sales processes, go-to-market strategies, and offerings.