Client Service Consultant

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Performs simple clerical duties by applying office procedures including answering calls, managing basic financial transactions and recording, typing or word processing, filing, and other ad-hoc activities to increase efficiency.

Responsibilities

Administration

Conduct data entry into company systems, and file information using established procedures to ensure information is accurate and accessible.

Document Management

File records or documents as instructed.

Document Preparation

Input content into standard templates. Also take responsibility for collating materials and photocopying them.

Work Scheduling and Allocation

Work according to an assigned schedule.

Operations Management

Carry out operational tasks by following established processes. Involves working within given settings or parameters.

Internal Client Relationship Management

Exchange information with internal clients by having courteous interactions with them.

Operational Compliance

Follow a straightforward mandatory procedure to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.

Data Collection and Analysis

Perform basic data entry tasks.

Personal Capability Building

Develop and maintain excellent skills by participating in assessment and development planning activities as well as formal and informal training and coaching.

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Skills

Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource Scheduling

Competencies

Collaborates

Communicates Effectively

Demonstrates Self-Awareness

Drives Results

Ensures Accountability

Manages Complexity

Optimizes Work Processes

Organizational Savvy

Education

Bachelors Degree (B)

Closing Date

05 October 2026 , 23:59

The Old Mutual Story!