Client Services Manager

Client Services Manager – Senior Living Home Health

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Harrisburg, PA Senior Living Office .

Are you looking for a rewarding career opportunity in a growing healthcare industry? As a Client Services Manager, you'll play a key role in coordinating high-quality home health services while building meaningful relationships with clients, families, referral partners, and your team.

The Client Services Manager will:

Deliver exceptional customer service and coordinate high-quality home health services

Manage client service coordination and address emergent scheduling and staffing needs

Oversee and proactively grow an assigned caseload through relationship-building and service excellence

Build and maintain strong relationships with clients, families, referral sources, payors, and community organizations

Foster strong, collaborative relationships with office and field staff

Monitor key operational and financial metrics, including admissions and referral outcomes

Partner with Clinical Managers to provide support and supervision to field employees

Contribute to office growth, client satisfaction, and overall operational success

Qualifications:

Bachelor's degree required

Prior knowledge of or experience with Medicare and OASIS a plus

Previous medical office, healthcare, or home care experience preferred

Prior supervisory or leadership experience is a plus

Demonstrated success in achieving goals and taking on increasing levels of responsibility

Ambition and desire to grow and advance within the organization

Excellent communication, organizational, and interpersonal skills

Ability to manage multiple priorities in a fast-paced environment

BAYADA Offers:

Competitive salary

Comprehensive medical, dental, prescription, and vision insurance

Paid holidays, vacation, and sick time

Tuition reimbursement opportunities

401(k) with company match

Employer-paid life insurance

Direct deposit

Employee Assistance Program (EAP)

Ongoing professional development and career advancement opportunities

Join BAYADA and become part of a collaborative team dedicated to delivering exceptional care while helping clients live safely and independently in the comfort of their homes.

#LIRX

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here .

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.