Client Success Manager - Business & Government

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Success Manager - Business & Government based in United States.

• This role is focused on helping business and government customers achieve measurable value throughout their technology journey.
• You will build trusted relationships, understand customer objectives, and develop tailored engagement plans that strengthen adoption, satisfaction, and retention.
• Working across customer success, sales, marketing, support, and specialist teams, you will coordinate resources to address challenges and deliver meaningful outcomes.
• The position combines strategic account management, project coordination, technology adoption, executive communication, and proactive problem-solving.
• You will guide customers through modernization initiatives while sharing best practices, industry insights, and opportunities to deepen their use of available solutions.
• The role also contributes to renewals, expansion opportunities, customer advocacy, events, and continuous improvement initiatives.
• This is a remote U.S. position with approximately 25–50% travel for onsite customer engagements and events.