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Excelloit Consultancy Services GmbH

Client Support Executive

Mülheim-Kärlich, Rheinland-Pfalz, Germany

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hirly's read of this role

Seniority
Mid level
Country
DE
Work mode
On-site / unstated
First seen by hirly
30 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

  • About us Excelloit is an international consulting firm with offices
  • across the DACH region, Europe, the United Kingdom, and India. We
  • support organizations through talent consulting, digital
  • transformation, and energy advisory services. This vacancy is managed
  • on behalf of a premium client Tasks Key Responsibilities Provide
  • excellent support to business clients via phone and email. Coordinate
  • with Sales, Operations, and Compliance teams. Assist customers with
  • onboarding and process-related queries. Monitor and follow up on
  • customer requests and transactions. Handle customer complaints and
  • escalate complex issues when required. Maintain accurate customer
  • records in the CRM system. Ensure compliance with company policies and
  • regulatory requirements. Prepare reports and support continuous
  • process improvements. Minimum 1 year of experience in Customer
  • Support, Client Services, or a similar role. Profile Excellent
  • knowledge of Microsoft Office , especially Excel and Outlook .
  • Experience using CRM systems (Salesforce is an advantage). Strong
  • communication and problem-solving skills. Ability to work in a
  • fast-paced environment. Customer-focused with excellent organizational
  • skills. German: Native/Fluent (C2) English: Advanced (C1) Experience
  • in Banking or Financial Services (preferred but not mandatory) We
  • offer Competitive salary package with performance-based incentives
  • Flexible working hours and hybrid/remote work options Opportunities
  • for international projects and global exposure Professional
  • development and continuous learning programs Career growth and
  • internal mobility opportunities Supportive and collaborative work
  • environment Health and wellness benefits Paid annual leave and public
  • holidays Modern workplace with advanced tools and technologies
  • Long-term career stability with a growing organization Additional
  • contact details Interested? Share your CV at: [email protected]
Original posting on Excelloit Consultancy Services GmbH's site ↗

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